Progressive Insurance reviews

3.9

74% would recommend to a friend

(9,037 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
5.0
Jul 20, 2023

Excellent

Recommend
CEO approval
Business Outlook

Pros

Progression, amazing inclusive environment. I’m a remote employee so can’t say much about the in person offices but all of my managers, co-workers etc have all been great. Very solid benefits including medical. Nice knowing the quality of people that I too insure my car with

Cons

My cons are long but because I like and care for my company. Absolutely hyper about your “time modes” and being available. They say salaries but feels like hourly. The “Progressive Way” of being truly first for the customer, for short, is foremost no doubt. However, there seems to be a conflict of interest between taking all the time necessary to truly connect with and service a customer and how many policies are sold. No commission which I do like however the pace feels like a commission job. The quality demanded is extremely high which is very refreshing from such a large insurance company (but we can sound like robots) but the pay always seems just not quite enough for responsibility and quality put in. The difference between good and bad insurance is if you’re paid… that is determined by the quality work of the agents and making sure every stone is not left uncovered… don’t pay me the same as State Farm etc.

1.0
Jul 17, 2023
Recommend
CEO approval
Business Outlook

Pros

good pay thats all really

Cons

hard to grow within the company, they say they value their employee's mental health but they actually don't, the customers are the worst people, it is hard to get time off if you have emergencies, and system issues count against you even if you tried everything to fix it.

4.0
Jul 13, 2023

Compensation package lagging

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home Work life balance D&I 6% 401k match at 100%

Cons

Progressive has not kept up with inflation. Pay used to be ahead of market now it is lagging Health care package have a lot of cost sharing

Viewing 667 - 669 of 9,037 Reviews

Glassdoor has 9,307 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.