Progressive Insurance reviews

Managers and directors do not care about the employees and there is no respect or integrity.

ALOT OF WORK METRIC DRIVEN AVAILABLE TIME - Taking inbound calls like a call center and they manage how long you are in the que. Micro-manage - Upper level is reviewing when you call customer back, when you listened to your voicemail. Long days- no real work life balance No total loss department, we handle the entire claim, move cars, calling the lien holder, sending out total loss documents, taking statements, finalizing.