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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      3.9

      74% would recommend to a friend

      (9,038 total reviews)
      avatar

      Tricia Griffith

      88% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.7

      Senior management

      3.6

      Work/Life balance

      Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      3.0
      Dec 8, 2021

      I'm just glad to have a job

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay isn't bad and once you get the hang of everything the systems aren't hard to use and the calls for the most part are pretty simple.

      Cons

      TL constantly changing so not much communication with them. You have to try to get people over to home owners insurance and if you can't get people sent over you are marked for it. A service position that makes you do sales pitches.

      1.0
      Nov 13, 2021

      Poor management

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits for entry level positions

      Cons

      Heavy workload, poor management, poor leadership skills, no work/life balance, poor communication

      5.0
      Nov 1, 2021

      Overall an Excellent Company to Work For

      It systems engineer senior
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Generous paid time off particularly once you reach your 5 year mark. -Plenty of training opportunities. -Work from home permanently has finally become an option. -The annual Gainshare bonus program. -Career opportunities are limitless here, an individual could start on the service desk and climb as high as the consultant role for the technical route or move over to management.

      Cons

      -Took the events of COVID-19 to be able to work from home permanently. -Your personal experience may vary from team to team and manager to manager, however this happens at any large corporation. -The corporate reorganization of teams every few years does become a burden after a while.

      Viewing 709 - 711 of 9,038 Reviews
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      ReviewsProgressive Insurance reviews

      Glassdoor has 9,308 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.