Progressive Insurance reviews

3.9

74% would recommend to a friend

(9,039 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,039 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Nov 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Ok pay. Flexible time off.

Cons

They require proof for everything. Took my first bereavement and had to provide a death certificate. Was told unwarranted this was due to fraud from past employees. Who tells someone grieving this? I can understand multiple bereavement requests but the first time? Also requires proof for discounts they offer the customers that’s not told during the sales pitch. Rate goes up, you get the call, and now it’s a fight to send the proof. Try trusting your employees and customers more.

3.0
Oct 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Medical benefits are really great and they match up to 6% with 401k right away.

Cons

Claims customer service department has been under staffed for a few years, which continuously causes days where calls are back to back for most (if not all) of your shift. This impacts scheduling flexibility, which is something they claim to have.

Viewing 724 - 726 of 9,039 Reviews

Glassdoor has 9,309 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.