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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      3.9

      74% would recommend to a friend

      (9,039 total reviews)
      avatar

      Tricia Griffith

      88% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.7

      Senior management

      3.6

      Work/Life balance

      Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,039 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      3.0
      Feb 23, 2021

      Stressful stressful stressful

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gainshare in December and January is cool. And then it’s right back to dealing the fools who can’t drive.

      Cons

      Huge workload everyday, if someone quits, your team will split their claims up among the group- in addition to your 8 new claims every day. If you’re a file owner, congrats. Your job responsibilities are all over the place. You get the claims and work that either everyone else doesn’t have time to do or work that is undefined so mgmt just gives it to the file owner/adjuster

      1.0
      Feb 16, 2021

      Don't do it

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Nothing. There are none.

      Cons

      No work life balance. Don't care about you. You're just a number. Awful company to work for. They keep you there with their annual bonus. Pay you just enough to make you not want to leave. Not worth it.

      2.0
      Jan 21, 2021

      Glass ceiling for minorities

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked at Progressive for almost 3 years. During my tenure I went from knowing zero about insurance to almost the entirety of the auto product. The company really invested in training and sent us across the country for corporate training which was nice. The company was already participating in remote work prior to the pandemic which was also a perk. Opened up the door for "rotational" roles and learn a new line of work within claims.

      Cons

      Politics played a role in promoting to other positions. I witnessed individuals with lower tenure get promoted due to nepotism. There was also a lack of diversity hires and minorities in management in this particular office. A lack of transparency and a burnout culture. The job itself is very challenging, dealing with people's' trauma on a daily basis with very little support and only importance with meeting metrics. If you find yourself not in a different role within a year, I would suggest you leave.

      Viewing 721 - 723 of 9,039 Reviews
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      Glassdoor has 9,309 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.