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Progressive Insurance

Engaged Employer

Progressive Insurance reviews

3.8

74% would recommend to a friend

(9,038 total reviews)
avatar

Tricia Griffith

87% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Senior management

3.6

Work/Life balance

Progressive Insurance has an employee rating of 3.8 out of 5 stars, based on 9,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

9K reviews
3.0
Feb 28, 2018

Mixed Bag

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

They match 401k up to 6%; fully vested immediately Job is okay until you find something better.

Cons

Dead end job for the most part, unless you are the relative of a supervisor. Constant review of stats. They really are wanting reps to get customers over for homeowners and renters insurance quotes. If you don't meet their quota they are all over you. Same thing, day after day........ Kind of gets to you when you have little hope of moving up and/or doing anything different.

1.0
Feb 26, 2018

Miserable company/ ZERO stars

Claims
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck. Decent benefits. Lots of room for promotion (because turnover is so high). (No other positives but need to have 20 words to move past this section.)

Cons

Where to begin? Progressive provides the perfect work culture for the workaholic who has no home-life or family, and no need to feel respected. You will average $10/hour with the workload. “Meet the numbers or get replaced” mentality. Weekly company meetings telling you to work harder. Completely understaffed and mismanaged. They talk of the “busy season” which is 12 months a year. The outrageous mismanagement is your problem. Understaffing is your problem.

5.0
Feb 15, 2018

Love it

Claims adjuster trainee
Recommend
CEO approval
Business Outlook

Pros

Hard work pays off unlike most large companies. Pot in the effort reap the rewards

Cons

Long days Hard work pays off unlike most large companies. Pot in the effort reap the rewards

Viewing 745 - 747 of 9,038 Reviews
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Glassdoor has 9,308 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.