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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      3.9

      75% would recommend to a friend

      (8,998 total reviews)
      avatar

      Tricia Griffith

      88% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.7

      Senior management

      3.6

      Work/Life balance

      Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 8,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      4.0
      May 22, 2008

      A good company through the downtimes.

      Claims service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are great, the company is good. They try to take care of you and keep spirits high around the office. They are constantly look at themselves and the work environment and are always trying to make changes for the better. Little things are changing all the time. If they see a process wrong they try to fix it. They understand its a tough job and they do their best to allow for down time as well. You are given a lot of freedom to do your job and don't always have a constant presence over you telling you to do this or that.

      Cons

      It's a slow growth time. There is just a lot of busy work and not much else going on. There's not a whole lot of growth at the moment but that's to be expected at this time. And least the company is still afloat and doing well. Its a fast paced work environment and your daily tasks change on the fly. Working in Insurance your always going to be considered the bad guy and will have to work to overcome that. I really don't think it's a bad company overall. They really do take care of their employees and try to keep things on the up and up.

      3.0
      May 22, 2008

      Progressive is a double-edged sword.

      Claims processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      For an entry level or first-time professional job, Progressive is a good place to go. The pay is okay, the benefits are good, and the work environment is usually satisfactory. Time off is good, it's based on hours, so if you need a day here and there it usually isn't a problem. The benefits package you can sign up for is very good, perhaps the best perk. The company has discounts with companies such as Ford, Dell, Cingular, Verizon, etc., so that helps in getting items everybody needs day to day.

      Cons

      However, when it comes to recognition and compensation for a good job, that's where the company falls apart. Employy Tom exceeds all his expectations and works extra hours and does his best to make trhe company and the customers happy. Employee Bob slacks off, leaves at five everyday (though he works that mandated 40 hours), and barely meets his expectations. Employee Tom gets a 3% raise at the end of the year for his hard endeavors! Employee Bob gets a 3% raise at the end of the year for his hard endeavors! As you can see, the company just "doesn't have it in the budget" to actually REWARD good employees. Once the good employees catch on, they usually leave for other companies that pay better and demand less of them. The hours are long, the work is demanding, and most of the time you'll be at home working on claims (if you are in that dept.).

      5.0
      May 20, 2008

      When you work hard, you get to play hard. Great company to work for.

      Claims manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Because I have dedicated myself to my job as a career, I have seen much effort placed in my development. Senior management understands that employees need to have attainable goals. Monthly coaching discussions are emphasized to assist in each person's growth. There are so many different avenues to get into within the company. It's no secret that Progressive spends a lot of money on training good people. It's the reason we have scouts constantly looking to steal away our talent. Senior management recognizes that people are people outside of the workforce. We come together inside the office as one big team and leave outside differences behind us.

      Cons

      If you work in claims, the workload can be very intense. It's pretty much a product of "Corporate America" to be pushed and prodded with the words "accuracy" and "efficiency" so Progressive is not alone. But a standard 8 hour shift, not to mention the stress going home can be very wearing. BUT, the pressure I've endured has only made me a stronger person, even outside of the company.

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      Glassdoor has 9,267 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.