Progressive Insurance reviews

3.9

74% would recommend to a friend

(1,730 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

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2K reviews

Reviews about "Culture"

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3.0
Mar 18, 2014

Trending wrong direction

Recommend
CEO approval
Business Outlook

Pros

During periods of growth during the early 2000s this was a great company. During that time great opportunities were offered for employees who were dynamic, forward looking and willing to take risks.

Cons

Process overtook people starting at the beginning of this decade. Lost the mindset that the most valuable asset of any organization is the people the come and go each day which in turn reduced employee engagement that can be seen in reduced growth, less consistent customer service and more ordinary financial results. Looks like more of the same with another reorganization in 2014

3.0
Mar 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Stable company, easy parking, nice building, main campus has a gym for $20/month

Cons

You will be chained to a headset and sit in a cubicle just taking calls all day. The days will drag on. After you have worked there for one year, you can try and put in for a schedule change so you do not have to work every Saturday or until 7PM at night. People who are sick will still come into work because it is hard to get time off approved and you cannot call off without it reflecting poorly on you. SO be prepared to work next to people who are coughing and sneezing. People in the customer service dept also eat like cattle at their desks. Be prepared to smell all kinds of disgusting food there. People there seem to gain weight from the job. Out if the 15 people in my hiring class, only 3 of us did not put on 20 pounds after working there 6 months. I think the constant sitting, stress, and poor air circulation (the windows do not open there) contributed to that.

2.0
Mar 12, 2014
Recommend
CEO approval
Business Outlook

Pros

The only upside was that all of the people with whom I came in contact were very friendly. That's why I give two stars. I'm sure other positions within the company are more aligned with my skill set, but claims certainly was not. I wish I'd never accepted this position.

Cons

This job was misrepresented during my lone in person interview. The interviewer failed to adequately describe the duties and requisite skills even though I asked repeatedly. My supervisor was out of the office for my first week of employment and I didn't receive any guidance during that time. Simple questions were met with, wait until (Supervisor) gets back. In the end, the position just didn't meet up with my skills, personality or values: a situation that could have been avoided had the position been properly represented during the interview process.

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Progressive Insurance Response
11y
Thanks for sharing your feedback. We try to provide as much insight into the jobs as we can during the interview and onboarding. We can continue to keep this a top priority and look for ways to refine our messaging. –KH, Recruiting
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