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Progressive Insurance

Engaged Employer

Progressive Insurance reviews

3.9

74% would recommend to a friend

(2,021 total reviews)
avatar

Tricia Griffith

87% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Senior management

3.6

Work/Life balance

Ratings by demographic groups

Reviews by job title

2K reviews

Reviews about "Career Development"

Return to all reviews
4.0
Jan 3, 2017

I Love It!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Progressive is a great company to work for. It's the friendliest work environment I've ever been in. Onsite gym, nurse & cafeteria are a plus. There's also lots of room for advancement. I can see myself retiring here!

Cons

You can't get comfortable- Constant promotions lead to supes and managers changing multiple times each year. Once a new lead gets established and familiar with a certain position they post out for a new one. It's great for their personal career path but it's not so good for the business. It's disappointing and frustrating to not always have a resource to go to due to constantly having new supes who knows little about the role.

5.0
Jan 3, 2017

Great Company, but it is still a call center job.

Phone representative
Recommend
CEO approval
Business Outlook

Pros

Gainshare Bonus- Getting a bonus check right before Christmas is nice. Work from home- If thats your thing, I tried it but went back to office. It wasnt for me. Work/Life balance- Easy to save up vacation time and take it when ya want, even if ya just need a sanity break on a random weekday. Overtime- During busy season can really rack it up to put a dent in bills. Never mandatory. Job stability- This for me is huge! Never worried about losing my job over nonsense. Just come in and take calls and your set. Best call center job I have ever worked at, but it is still a call center so some of the Cons below may be more to do with that.

Cons

Phone Stats- Has gotten a lot more difficult to maintain over the last 10+ years I have worked there. I know you want us to upsell every caller with more products, but at the time of writing we have way too many stats to keep track of (I do both sales and service). Career growth- I have seen folks move up here, so not impossible but difficult to break out of the phone role.

5.0
Jan 2, 2017

Claims positions.

Injury claims adjuster
Recommend
CEO approval
Business Outlook

Pros

Good benefits and pay. Autonomy in higher roles with strong leadership and many opportunities for growth in company.

Cons

Working auto claims or injury claims requires some level of cynicism which can wear over time. Some people are better at dealing with this than others.

Viewing 1693 - 1695 of 2,021 Reviews
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