Progressive Insurance Centralized Support Representative, Senior reviews

4.7

100% would recommend to a friend

(20 total reviews)
avatar

Tricia Griffith

100% approve of CEO

90% positive business outlook

Centralized Support Representative, Senior employees have rated Progressive Insurance with 4.7 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Centralized Support Representative, Senior professionals have an excellent working experience there. Progressive Insurance is rated 28% above average by Centralized Support Representative, Senior professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

20 reviews
5.0
Feb 7, 2021
Recommend
CEO approval
Business Outlook

Pros

-Structured, personalized training with coaches whose job is literally just to help you learn to do your job -Benefits, 401k, PTO -Vast amount of opportunity for career growth and advancement -Competitive starting salary for new employees -Inclusive company culture -Places priority on employee satisfaction & work/life balance -Invests in their employees and provides ongoing support throughout your career -Gainshare/bonus opportunities -Clear mission and defined core values -Female CEO who also started in claims and worked her way up from the ground level -Organized, efficient. Communication has been clear and open throughout the entire process of being hired here, which says a lot for such a large company

Cons

None at this time, ask me in 6 months. I know people have said the workload for claims is high at this company, but I've done my research and to my knowledge, the expectations for claims reps at Progressive are standard/manageable for the industry as a whole. So I would think it comes down to the position rather than the company itself.

Viewing 19 - 20 of 20 Reviews

Glassdoor has 9,309 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.