Progressive Insurance reviews about "training"

There was a lot of scripts and micromanaging.

They get such great reviews as a company but let’s average the claims department and it would be ZERO. Workload is completely unmanageable. When you’re in training there’s no clue how much of a nightmare it is. I could go on and on. Everyone that went thru onboarding with me is gone!!! Only one moved because of a promotion. Everyone else quit!!! You can’t apply for other jobs until you’re successful with the volume claims so it’s a dead end.

Long work days, constant contention due to nature of work

If you’re considering a claims adjuster position, especially as a new hire, be prepared for a relentless workload from after your training. The claim volume is unmanageable, and the calls never stop — there’s barely time to finish documentation before you’re pulled into the next issue. You’re expected to stay on top of everything while juggling back-to-back calls with little support. Training is rushed, and supervisors tend to be very monotone and impersonal, which makes the steep learning curve even harder to navigate. Feedback often comes across as cold or overly critical, not constructive. It’s a tough environment for anyone trying to learn or build confidence in a new role. There’s a real disconnect between expectations and what’s humanly possible in a day. Work-life balance doesn’t exist, and the constant pressure to meet metrics can quickly lead to burnout. I wouldn’t personally recommend this job unless you thrive in a high-pressure, non-stop environment.

Tuition reimbursement is minimal Competitive programs to get into data analyst/IT programs

Over worked, no outside life, little pay for the workload. Health benefits could be much better.

There is upselling involved, even when inappropriate based on conversation. Not allowed to use critical thinking skills.