No money here, terrible manager (no skill set for his job), poor head of company, and Chinese owner doesn't care about us. Low commission structure and difficult to navigate, constant changing metrics and goals; never any positive reinforcement, negative and reactive style of managing, knee-jerk decisions, no long-term focus, no consistencies across team with negotiations/operations, etc. Manager is inexperienced. I have never seen one person come in and so quickly and blatantly divide a team, and create such a negative, distrustful, petty environment.
Over half our team (double digits) have quit since Feb... typical, instead of firing the manager who has done a poor job; they now have moved them to another area and promoted them (given Director title).
Reg. Coordinators are no better; I personally have lost sales due to their lack of judgment and skills. One Reg Coord babysits -- walks by every morning (and every afternoon) looking and asking is so-and-so here, where did so-and-so go, ...and isn't even our Reg Coord (this is so disrespectful); treating us like children instead of professionals (even though we are the top performers on the team).
Plus, only Reg Coord. can now work from home; two of them come and go as they please. It sets a bad example. It either should be everyone on inside team can work from home (with specific set days), or no one can; no reason why we can all work from home 1-2 days a week.
It starts at the top. Pres running the company does not care about his people; self-consumed; similar lack of direction, never enough, negative tone in sales calls - obvious total lack of respect.
They just hired a new CEO -- maybe he will fire them, but I still wouldn't work here. The main person at Chinese company is outsourcing some positions, closing warehouse, changing procedures and direction making it less and less about taking care of our customers ... at the cost of jobs, quality of product and service, and customers.