Proofpoint reviews

3.6

62% would recommend to a friend

(1,180 total reviews)
avatar

Sumit Dhawan

57% approve of CEO

66% positive business outlook

Proofpoint has an employee rating of 3.6 out of 5 stars, based on 1,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Proofpoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Sep 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Decent products and name recognition. Desirable experience for recruiters that want to talk to you.

Cons

You have an upper management team using the sales playbook from when they were individual contributors 10+ years ago which doesn't work today. If you think a discovery call, demo, quote, and an evaluation gets you to the finish line here, dream on. Working for Proofpoint does not mean prospects will take a meeting because of name recognition, and there is not an army channel reps willing to sell for you, both were misrepresented during the hiring process. Most sales teams do not achieve quotas. Sales training is nothing more than a fire hose of product training which doesn't align with how to build a successful territory. Quoting is overcomplicated and designed by finance people which is not user friendly for salespeople. In addition, when you see the list price versus the target price of a product with discounts, you'll either cry or be angry (if not both) seeing how your hard work is being given away for pennies on the dollar to appease management. Moreover, sales stages are overly aggressive and do not align with the buyer's journey. If a prospect is willing to talk to you, it has to be flipped over to the channel without providing pricing to the end user (not allowed to) or mapping out the buyer’s journey. Later on, prospects will wonder why you’re calling them again after you turned the opportunity over to a reseller. Some channel reps even sabotage deals by using Proofpoint to get a lower quote on other products they’re selling to the customer. Nonetheless, smaller deals such as PSAT (Security Awareness Training) and Essentials do not need a channel partner. Unlike selling direct and being fully accountable, when the channel drops the ball (at the expense of your commissions) management wonders why so many deals end up being lost or disqualified. Essentially the Mid-Market Account Executive is nothing more than a Senior Business Development Representative to feed the Add On Team with new Proofpoint customers to sell additional products after an initial purchase. As I write this review, to make matters go from bad to worse, the rules for engagement with users versus employee count is a mess, and the internal competition for deals has salespeople working against each other, rather than working together as a well oiled machine.

1.0
Aug 11, 2020

Dysfunctional Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good technology and the rank and file employees are good

Cons

Frontline management is weak. All my manager cared about was covering TOA. More than one VP was so out of touch with reality. This is a company that is lucky the core email product works well otherwise they would not be around. They may have stumbled upon a gold nugget with the acquisition of ObserveIT. The acquisition of Meta has not panned out and Wombat (good product) is a race for lowest price with competitors. The pricing structure is all out of wack. Your channel program is a nightmare. There is no channel integrity. Sales reps dictate who gets the registrations regardless of involvement. Channel Management is worse than sales management.

Viewing 130 - 132 of 1,180 Reviews

Glassdoor has 1,297 Proofpoint reviews submitted anonymously by Proofpoint employees. Read employee reviews and ratings on Glassdoor to decide if Proofpoint is right for you.