Prosper.com reviews

Thank you for sharing your perspective and we're concerned to hear that you don't feel Executive Management cares about employees. While we have had to pause our 401k matching and wellness reimbursement the last two years due to financial constraints, we are happy to announce that both will be reinstated on Jan 1, 2026. During this time we have also continued to offer $0 healthcare premiums for employees and covered a significant portion of dependent healthcare. Additionally, we offer competitive base salaries and a hybrid work schedule for our SF and PHX based employees - only needing to be in the office 2 days per week. We offer events throughout the year to foster relationships both in-person and virtual. That said, we know the above doesn't fix everything and we do take your concerns regarding blame and retaliation seriously. We want to promote a culture of accountability at all levels, including executives and are working to address instances where that has felt like finger-pointing. The last couple of years had their challenges, but that is never an excuse for that type of behavior. We're happy to report that 2025 has seen double-digit growth as a result of everyone's focus.

Thank you for your candid feedback. We take cultural concerns seriously and are committed to improvement. We want to address two key business claims: Growth and Strategy: Contrary to the claim of stagnation, Prosper achieved double-digit revenue growth in 2025 and has a clear strategy for sustainable expansion. While we experienced some set backs in '23 and '24 that required us to tighten our belts, we're now turning the corner and investing in our future and our employees. Turnover: Contrary to your observation, our overall employee retention is strong. We are proud to report that 2025's turnover is currently on track to be one of the lowest on record. Certain departments' turnover may fluctuate but we are dedicated to being competitive. We are truly sorry to hear you experienced a toxic culture and feel leaders were negative or blaming. While we do value accountability, blaming is not acceptable and against our values. We have a renewed focus on accountability, positive communication, and building a trust-based culture to directly address these concerns. We value all our employees and are dedicated to making Prosper a supportive and rewarding workplace.