Providence reviews

I've worked in the clinics and business office. Working in a family clinic is like the fast food work for healthcare. Although, that could be a result of more people having health insurance since the ACA went into effect. Business office though, will make you feel like a cog in a machine--more pressure and no appreciation is definitely not conducive to one's work. More pressure to meet ridiculously high numbers, constant talk of productivity but refusal to make work better so that employees can work more effectively. They also refused to mention what would happen to the department if all the employees don't meet a certain quota--this isn't sales. Hmm let's see, what else... low employee morale, (I wonder why?), absolutely no autonomy (music/headphones was taken away, despite it not being company policy). Constant micromanaging was apparent in my office, and this has been proven time and time again that it does not work well in offices across America. It was a great gig but the second management changed, I left and turnover increased...coincidence? I believe the company has gotten so big, that it has lost its vision and big picture. Multi-million dollar nonprofit, yet it can't seem to give decent wage increases--raises are nothing compared to OHSU and Kaiser.

Providence is positioning itself to become the Walmart of healthcare, with little to no regard for its employees, no interest in process improvements, and priorities of growth and brand over service and quality. Millions are invested in sponsorships and mergers while its employees become increasing dissatisfied and the basic framework of its logistical organization continues to crumble. The exteriors of the buildings are painted and renovated while the workspaces of the employees deteriorate. Management outspokenly ignored the advice of paid outside consultants while still demanding the results the consultants estimated could be achieved by those changes. Reluctantly playing catch-up to the rest of the industry in terms of compensation and benefits, while discouraging unionization.