Prudential reviews

3.7

65% would recommend to a friend

(5,236 total reviews)
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Andrew Sullivan

59% approve of CEO

55% positive business outlook

Prudential has an employee rating of 3.7 out of 5 stars, based on 5,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prudential employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Oct 17, 2022
Recommend
CEO approval
Business Outlook

Pros

no pros none whatsoever! It used to be when I first started wokring here they had good call in leads and a consistent flow but that was only when the company first started in Bellevue. Then they changed the leads and has all these lead routing changes and my income croped to literally nothing overnight,. DO NOT FALL FOR THESE SCAMMERS THE COMPANY IS DYING AND YOU WILL STRUGGLE TO MAKE ANY MONEY HERE!

Cons

Company is a scam and they are misleading seniors by offering free walmart gift cards to entice them to get an insurance quote. These leads are not serious people even looking for insurance they just say anything to get people to call in and ask for an insurance quote even though all they think is that they will get a free gift card. This company is built on sand and will fail just look at all the negative reviews! They had many complaints on BBB too. Its a nightmare of a company and soon as the previous owners found a way to get people calling for their free gift card at a consistent pace they turned around and sold the company to Prudential! Prudential is a bunch of morons the stick rate of customers is very low and they use misleading marketing tactics to get them in the door so the clients end up canceling. Total scam!!!!!!!

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Prudential Response
3y
Thank you for your comments. We're sorry to hear about your experience. As a company, we're committed to the success of our agents, associates, and customers, which is why we truly appreciate your feedback so we can continue to improve.
1.0
Jul 20, 2022

Worst Company Ever

Recommend
CEO approval
Business Outlook

Pros

You’re paid through Zelle right away The scripts and rebuttals are not that bad

Cons

Training is horrible The calls are awful and end up hurting you in the long run The leads are generated through ads were the customers are led to believe that they’re getting a unrealistic price Everything is automated even when you get fired

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Prudential Response
3y
Thank you for your comments. We're sorry to hear about your experience. As a company, we're committed to the success of our agents, associates, and customers, which is why we truly appreciate your feedback so we can continue to improve.
1.0
Dec 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Wholesalers buy lunch Flexible schedule Decent people At the very least you can get your foot in the door here fairly easily

Cons

Prudential Advisors represent everything wrong with the financial services industry today. If you’re looking to get started in wealth management or financial planning this place should be your last resort. The job function of advisors at this firm is just to sell as many Pru life insurance policies as possible, which is why they require advisors to obtain the series 6 instead of the series 7. The entire business model creates conflicts of interest as you are incentivized to sell products rather than give sound advice. I spent my first year of employment there and did not see one single advisor write a financial plan, all of the revenue was generated by insurance/annuities and since the job is 100% commission the only way agents get paid is selling products. Their investment advisory platform was not competitive at all which made getting wealthy clients impossible. The result is that the most significant portion of recurring revenue comes from agents writing car insurance so essentially the company is giving the title of financial advisor to insurance salesmen. The initial training isn’t too terrible, but once you become full-time (which happens after selling 5 policies) you’re essentially on your own. Pru likes to boast about their on going training however what they call training is bringing in a few wholesalers to tell the agents that their new products are the best in the marketplace. You never really learn the financial planning process. Employee turnover is discouraging as well. The industry as a whole has an issue with this but Pru takes it above and beyond. I asked for them to pay for my series 65, 7, and first course of the CFP and management responded by saying that since those licenses/designations aren’t required they would only offer reimbursement. So you essentially are paying out of pocket for a job that is paying you nothing. The firm also has no education requirement for their advisors other than the initial licensing, which is partly why they cannot attract and retain talent. Lastly the lead program is a travesty. One of the major selling points of the job was the fact that Pru would provide their advisors with leads. The leads that were given out were either 90 year old clients who don’t want to be bothered, or clients who want to cancel the policy but haven’t been able to get ahold of an agent for years (because the salesperson quit within a month of selling the policy). Building your book is completely on you and since most of the new reps who come in through the CDP program are new grads with a ton of student debt it’s virtually impossible to get started. As a result you will be forced to hound friends and family by offering them expensive products to try and start your business.

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Prudential Response
8y
We are sorry to hear that your time at Prudential was not what you expected. We believe our CDP program is a valuable tool in developing individuals who will help our customers solve the financial challenges they face in today’s complex economy. Even though you are no longer employed with Prudential Advisors, we are interested in learning more about what led you to form this opinion of our program and the management staff. Please contact our Global Business Ethics & Integrity help line at 1-800-752-7024 or online at www.tnwinc.com/Prudential.
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