Prudential reviews

3.7

65% would recommend to a friend

(5,236 total reviews)
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Andrew Sullivan

59% approve of CEO

55% positive business outlook

Prudential has an employee rating of 3.7 out of 5 stars, based on 5,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prudential employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jan 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Ever since prudential took over the company there are no pros. Just squeezing every dime they can from agents to appease shareholders.

Cons

Most of your calls that come in are of the bait and switch variety. It doesnt matter what line you sell. People think they are getting free money from the government and youre supposed to switch to sell an insurance plan. Working here you put your license in jeopardy every single day. They constantly change the commission structure and probably should be reported to cms. There are minimums that insurance carriers have to pay and they come no where close. No renewals no pay by the number of people on a plan and you are paid a percentage of their rediculous calculations on commision. They recycle agents in this company like a funnel. The 2 and a half star rating is enough to tell you to stay away. Remember they will have their own employees write reviews that have them glowing so 2.5 is pretty telling after the actual reviews are posted. So if you want to work for a company that is basically all analytics to cheat you for their own gains then give them a shot. If youre new to the industry after working here you would probably not return to the industry. They also make it impossible to be released from the company. Classless organization.

1.0
Nov 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home is about the only good thing.

Cons

The company ruined a good thing by changing their pay structure. Agents get bogus unqualified transfers or misled seniors calling in asking for a $2000 check. If you don’t sell a plan to those bogus calls, it affects your pay. You end up getting $23 per policy if you don’t get any good calls. Good agents don’t even want to work anymore. Very disappointing. Was great before they wrecked it with this evq nonsense. Pay isn’t fair or exciting. They seem to be pinching Pennie’s and taking the agent’s milk money now. Reminds me of Health IQ before they crashed and burned. Not honorable, no support, tickets left unresolved, misleading advertising if any, pay is so bad it’s insulting. Worst pay structure I have ever seen in a Medicare brokerage.

1.0
Oct 23, 2018
Recommend
CEO approval
Business Outlook

Pros

- You’ll get very good at cold calls, living on very little money, giving product presentations, and parking in tiny stalls - More initial support for new hires than many other insurance sales companies

Cons

- They’ll tell you you’ll make $100k+ a year, but you find out later that less than 5% make it past the first four years. You’ll eat dirt for those four years before you can even afford instant noodles, let alone rent. Be prepared to have your gf walk out on you when you have to move back in with your parents - Home office turns a blind eye to sexual harassment if the perp makes them enough money; they’ll just give you the number for their internal therapist and tell you not to talk about it to save their reputation (they’ll also take about two months just to address your concern) - Never seen a company this prominent be so disorganized. They will lose your client’s checks, put client monies into other clients’ accounts, lose forms, etc., and of course it ends up being your problem not theirs. Don’t bother complaining to upper management, they’ll just lose that too - There isn’t much training beyond the initial phase. The only way to learn how to do your job is to give experienced agents a cut of your business. - People don’t really know much about financial planning or their products, or anything really (yup, even the experienced agent that you just gave 50% of your parents 401k rollover to). They just tell you what the person above them told them to say - You’ll soon learn that “Financial Advisor” is synonymous with “Salesperson without a college degree” and that the CFP was created by the insurance industry to justify selling life insurance. - They’ll promise you refunds for things such as classes, then change the rules after your requests were already approved. On that note, they’ll also “forget” to pay out bonuses such as recruiting bonuses, then tell you that you no longer qualify for them - After a while you end up seeing people as dollar signs and forget social interaction is for anything other than selling them stuff they don’t really need. Your friends and family might stop answering your calls a few months in

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Prudential Response
7y
We are sorry to hear that your time at Prudential was not what you expected. We believe our CDP program is a valuable tool in developing individuals who will help our customers solve the financial challenges they face in today’s complex economy. Even though you are no longer employed with Prudential Advisors, we are interested in learning more about what led you to form this opinion of our program, local management and/or senior leadership. We take all allegations of harassment and unlawful business practices seriously and would like to learn more about your experience so we can investigate and address appropriately, if necessary Please contact our Global Business Ethics & Integrity help line at 1-800-752-7024 or online at www.tnwinc.com/Prudential.
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