Prudential reviews

3.7

65% would recommend to a friend

(5,236 total reviews)
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Andrew Sullivan

59% approve of CEO

55% positive business outlook

Prudential has an employee rating of 3.7 out of 5 stars, based on 5,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prudential employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Sep 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Very good benefits once you become a full time employee. Franchise Model - I knew a number of agents who were able to achieve success and essentially had their own business after a relatively short amount of time with the company (2-3 years) If you can achieve a certain level of success the compensation model is excellent. You basically make your own schedule. If you've a fairly active client base and comfortable selling to them you will do very well. If you're talented or well versed at cold call sales you can do very well. Person experience and pros: I wanted to transition from a career I was very unsatisfied with and I Interviewed for a few sales job and accepted this one with no pay until I made 5 sales within six months. I also had to complete 3 licenses and the company training. Seems easy enough, right? Nearly bankrupted myself until I had a number of sales hit weeks before the 6 months was up. I was pretty good at selling life insurance, however LI doesn't pay very well unless you're selling massive, expensive policies. I had a few great months and a few horrible ones. I decided I didn't have nearly enough money in my coffers to succeed at this job with risking financial ruin and used my experience to get a more stable sales position.

Cons

No base salary and you're spending your own money for gas with no reimbursements. Difficult job if you don't know many people with money or in the need of your services. You'll end up hustling your friends. If a sale falls through at the wrong time you'll end up in the hole for your pay. Life insurance is something people are not willing to spend a lot of money on so I didn't make too much. The real money in this job is in investments and annuities. I was able to partner up with some very talented agents and make some decent sales with decent commission checks. I ended up taking a few weeks off for personal reasons (totally scheduled and expected) and I was unable to recover and was not willing to work for zero compensation and still be expected to pay for my gas to go on appointments.

2.0
Sep 29, 2011
Recommend
CEO approval
Business Outlook

Pros

-Reimbursement for licensing and certification courses is available. -Bonuses in the first year are very good, but hinge exclusively on sales activity. -Strong product and sales training are a mandatory part of the job. -Good commission rates on variable annuity sales can lead to big paydays, if you find the right client. -Company history and branding help reps with building client relationships. -Limited matching of marketing expenses helps lighten the expense burden, which is otherwise very significant. -There is tremendous flexibility in when, where and how you perform the role, especially if you're putting up decent numbers.

Cons

Where to start.... -No base pay, even though you sometimes spend a considerable amount of time servicing the needs of orphan clients, effectively providing client retention services to corporate. In my opinion, the lack of a base also incentivizes less scrupulous agents to make unsuitable recommendations, especially with regards to annuity sales. -Compensation structure is mind-bogglingly confusing to most new reps, especially with regard to the first-year support credits. -Absolutely no help with start-up costs; if you want an extra pen and some paper clips, be prepared to pay for them. Likewise, no transportation expense reimbursement, so when you drive an hour and the client doesn't pull the trigger, you lost both the sale and the gas money. -Training and support exercises are good at first, but become tedious, repetitive and time-consuming as you get into the role, but attendance is still expected. -Trail commission rates on life insurance are pretty rough, meaning new business is the only way to make serious money on life insurance sales. -Partners for P&C may have poor rates, depending on the state you're in, making it hard to build a renewal stream. -Maximum draw amount is set very high for new reps, meaning you have to hit some pretty solid numbers to take home more than the minimum draw. -Management support can be spotty and the company provides very few quality leads to new reps. If you don't have a natural market and/or the initial capital to buy leads, it's a really uphill battle to keep your draw account from emptying.

2.0
May 4, 2023
Recommend
CEO approval
Business Outlook

Pros

I sincerely hope that an Assurance upper level manager or executive read this. When I initially found Assurance, I was so great full for this opportunity. Being a 1099 agent allowed me to have freedom of time and also earn a great income as I have always been a top producer with this company. Assurance used to be a 5 star company, they’ve not earned 2 stars based off our their recent decisions to use grossly non-compliant and misleading ads that violate CMS guidelines as their primary lead source, which in turn has made this job become miserable and exhausting. The good news is that I believe that Assurance has the ability to make the right decision and turn this around. Hopefully sooner rather than later, for their own good.

Cons

The reason for the two-star rating is due to recent marketing decisions to use non-compliant Medicare Advantage leads as their primary lead source. I have consistently been a top producer, and for the past two years, my monthly conversion rate never dipped below 20%. However, in the last few months, Assurance switched to cheap, non-compliant, and misleading leads that promise seniors $900/month grocery cards and "stimulus checks" worth thousands of dollars. These benefits are simply non-existent and grossly non-compliant with CMS guidelines. Since this change in marketing, my fellow top producers and I, who previously maintained a 20%+ close rate, now struggle to convert at even 10%. Our sales per hour metric has dropped from 1.0 to 0.5. Assurance also recently changed the compensation plan, tying our pay directly to our close rate. It seems too coincidental that this switch happened alongside the use of non-compliant leads. While these cheap leads may be highly profitable for Assurance, they have several negative consequences: - Agents become exhausted and burnt out when leads convert at 1 in 20. - Customers perceive Assurance IQ as shady and misleading. - The company risks legal trouble. - Top-producing agents will leave in droves (as some already have). *Assurance management/executives, please read this next part VERY carefully* We have attempted to discuss this issue with management without success. Upper-level management seems unresponsive to feedback. If Assurance does not address the concerns about these non-compliant and blatantly false ads, MANY AGENTS will report Assurance's non-compliant activity directly to CMS and all of the carriers that Assurance represents. To reiterate: If these non-compliant and blatantly misleading lead sources continue to taint our calls, MANY AGENTS will write detailed emails and reports about Assurance's non-compliant behavior and send them directly to CMS, Humana, United Healthcare, Anthem, Cigna, Aetna, and WellCare. I sincerely hope and believe that Assurance has the ability to do the right thing. If you just use the same lead sources as last year, that would be fantastic. I can’t remember the last time I got a lead that wasn’t a grossly misleading “$900/month” grocery card or stimulus check lead. Assurance has the ability to be a brokerage that top agents want to be at. Be that brokerage for us Assurance. You’ve been great in the past, be great again!

Viewing 22 - 24 of 5,236 Reviews

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