Prudential reviews

3.7

65% would recommend to a friend

(5,236 total reviews)
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Andrew Sullivan

59% approve of CEO

55% positive business outlook

Prudential has an employee rating of 3.7 out of 5 stars, based on 5,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prudential employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Oct 24, 2023

NOT WHAT THEY PROMISED

Recommend
CEO approval
Business Outlook

Pros

Work from home, pays for licensing, provides laptop, and people are nice virtually on your team.

Cons

This company isn’t legitimate in what they promise, they mislead the employees and the customers. Shoppers think they’re calling for food benefits, or free cash, not a Medicare plan. You’re dealing with the poorest and most vulnerable people. I call this place elder abuse because the seniors are abusing me on the phone. Most of these people are NOT looking for Medicare plans, they’re looking for food flex card benefits or cash. The inbound calls have limits, half the people hang up or just rude. Then there’s a new 48 hour rule where the shopper has to call you right back or you have to wait 48 hours to call them. It’s the most micromanaged, and scam like sakes job I ever had. They are a rip off for all the work you have to do. If you need something, take it until you can find something else but it’s a fake place as far as the opportunity they promised.

2.0
May 19, 2020

Dumpster Fire

Recommend
CEO approval
Business Outlook

Pros

Commute if you live near Newark.

Cons

CMO is completely inept. CEO is gutting the company to lower costs in all the wrong places. Was tricked by the CMO in my opinion. You need to apply to other positions for career development they rarely promote. Culture has gone downhill every year for the last 5 years.

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Prudential Response
6y
Thank you. We appreciate your candid feedback.
Viewing 19 - 21 of 5,236 Reviews

Glassdoor has 6,931 Prudential reviews submitted anonymously by Prudential employees. Read employee reviews and ratings on Glassdoor to decide if Prudential is right for you.