Public Storage reviews

3.1

45% would recommend to a friend

(780 total reviews)

Tom Boyle

62% approve of CEO

53% positive business outlook

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780 reviews

Reviews about "Compensation"

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5.0
Apr 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Number one PRO - the people and culture. From the Key Training Property Managers who have been with us for 10 years to the Senior Executives of the company- I have not met a leader here who did not show enthusiasm and dedication for both our customers and our fellow employees. From day one, I felt totally supported. My regional once told me- "I work for you. You work for your field employees. Your employees work for your customers." I truly feel that my managers want me to succeed. I previously came from a company that didn't have this culture- and it is amazing what a difference it makes to your overall success and happiness not only with the company but personally as well. That being said- here is a list: 1) Progressive culture- you have a voice, upper management is open minded, and changes are made if it makes sense. 2) Invests in your success- your personal development is looked at every month. It is encouraging to know your manager is rooting for you. 3) Work life balance- no phone calls after 6pm, weekends off, everyone respects your off time. 4) Excellent compensation and benefits- generous paid time off, great pay and benefits, company stock. 5) Team work- this company might be big but it's unified. I haven't come across a department that wasn't willing to go out of their way to help you. 6) Company is picky on who they hire so you end up working with awesome people. 5k bonus for referring other district managers who on-board with the company.

Cons

When I think about the challenges that I've faced in this position, I'm reminded more of my supervisors and coworkers who've either gone out of their way to help me or make me laugh, and usually both! One con that I can think of is that because it is a large company, certain items must go through multiple approvals and back and forth communication between departments before taking course- which can make maintenance projects last longer than anticipated.

1.0
Apr 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Late morning start time allows for better commute & time to send kids off to school. On-site residences are convenient.

Cons

Some of these properties are run down & neglected. All responsibility falls onto the on-site managers who barely have enough supplies, equipment or safety items to keep the places comfortably operational, so they spend out of their own pockets for office & cleaning supplies. At some locations there are missing or broken carts & elevator & bathroom problems, poor lighting in hallways which could become hazardous situations for customers and staff. The corporation leverages the on-site staff to add extra duties, custodial, janitorial & maintence because of their on-site residences plus sometimes dispatching those property managers to other locations specifically to clean & fix ‘as needed. It seems to me that those on-site PMs are at a disadvantage to complain or decline the management orders. This corporation is very profitable yet pays barely minimum wage, the benefits are expensive compared to the wages. There have been property managers that had to seek public services for their medical needs. Raises are not given to property managers (there were in past but no longer exist) & there are no additional compensation incentives. Some PMs who have worked 5-10 years are making 50 cents more than a new hire. I have been told that some onsite residences are also neglected & many property managers make household repairs themselves. Customer storage rental fees are increased on average every 6 mo & customers are told the increases are for upkeep costs...the increases are not reinvested into the properties...those profits are kept at executive level bonuses. When I asked, I was told there is a compliance hotline but altho’ it’s supposed to be anonymous, specific questions can reveal the source of the complaint with subsequent consequences. I feel that this company can leverage the on-site residences against the property managers (many of which are female with children). Think seriously about working for this company

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