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      Public Storage

      Engaged Employer

      Public Storage reviews

      3.0

      43% would recommend to a friend

      (2,163 total reviews)

      Tom Boyle

      61% approve of CEO

      51% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.1

      Work/Life balance

      2.9

      Culture & values

      2.9

      Senior management

      2.8

      Career opportunities

      2.7

      Compensation and benefits

      Public Storage has an employee rating of 3.0 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Public Storage employee rating is 20% below average for employers within the Real Estate industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Jun 14, 2025

      Stop the insanity

      Property manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team mates, 401k with Match. Insurance options Apartments available at select locations. PTO is calculated per pay period, not monthly.

      Cons

      As a long time tenured Property Manager, this job has changed for the worst. With the introduction of MPV(Multiple Property Visits) and 3 before me, the ability to communicate effectively with the DMs has diminished greatly. MPV leaves locations unsupervised and at greater risk for break-ins and mischief. Training needs to be longer than 9 days! WE are not custodians/landscapers! We are supposed to be helping our customers and creating an atmosphere where the customers/tenants feel safe leaving their items in our care. Instead they are met with empty offices and no idea if there is someone onsite for assistance.

      3.0
      Jun 12, 2025

      Alright, can do better

      Property manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible days and hours, so that's good. Pay isn't terrible.

      Cons

      Customers are annoying, of course. Having to clean up after people sucks. Some DMs help, others don't.

      4.0
      Jun 11, 2025

      Great place to work for if you are disciplined and able to follow sales scripts and process.

      Remote inbound sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Consistent hours with plenty of overtime options. *Work remotely from home. *Bonus through sales incentives and competitions. *Uncapped commission. *PTO and paid sick days. *Supportive management.

      Cons

      *Q&A is graded with AI so if it hears you incorrectly you could fail from one word being incorrect. *Metrics are counted on how many callers you can convert to purchase and to reserve so if someone calls in to just to verify the price on line doesn't want to see if you have better deals over the phone it's still a shopper and you get marked negatively for it. *Mandatory overtime can be hard to manage with home life. *If you have anything going in your personal life this will not be a good position for you adherence is a must. No excuses. *The pay scale for commissions used to be much higher but they changed our pay 2 times over 4 years and it became less every time. Making it harder to earn what was once easy to achieve.

      Viewing 100 - 102 of 2,163 Reviews
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      ReviewsPublic Storage reviews

      Glassdoor has 2,194 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.