Is Public Storage a good company to work for?

Public Storage has an overall rating of 3.1 out of 5, based on over 2,199 reviews left anonymously by employees. This rating has increased by 15% over the last 12 months. 45% of employees would recommend working at Public Storage to a friend and 53% have a positive outlook for the business. The best reviews about Public Storage have been left by employees working as Regional Manager , Senior District Manager and Property Manager/KTP .

Does Public Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Public Storage employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Public Storage. This rating has improved by 19% over the last 12 months.

How satisfied are employees working at Public Storage?

45% of Public Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Public Storage 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Public Storage?

Property Manager (637) , Relief Manager (314) , District Manager (210) , Manager (44) , Property Manager/KTP (41) , Customer Service Representative (31) , Resident Property/Manager (26) , Senior District Manager (25) , Resident Property Manager (19) , Regional Manager (18) , Store Manager (13) , Assistant Manager (11) , Project Manager (11) , Sales Representative (11) , Sales Associate (9)

What are the pros of working at Public Storage according to real employee reviews?

"Great benefits and stock." ((in 103 reviews)); "Some of the people I worked with were great but that's about all I can think of." ((in 75 reviews)); "I have a great work life balance and truly enjoy everyone I work with." ((in 71 reviews)); "Flexible hours and willing to work with school schedule" ((in 48 reviews)); "Great peers and coworkers." ((in 41 reviews))

What are the cons of working at Public Storage according to real employee reviews?

"Low pay but they ask more of but do not make compromises for needs or balance." ((in 219 reviews)); "Property Managers and Relief Managers are not paid what they are worth for the job they are expected to do." ((in 152 reviews)); "All district managers and above are hired from outside the company" ((in 107 reviews)); "This company is all about customer happiness and satisfaction that upper management is always available to assist if help is needed in resolving issues." ((in 101 reviews)); "Bad management no interest in helping old customers only new ones." ((in 61 reviews))

What are employees saying about Public Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Public Storage layoffs and their outlook for job security at Public Storage in 2026.

What are the top reviewed Public Storage locations?

Glendale , Los Angeles , Houston , Chicago , Atlanta , Dallas , Orlando , New York , Charlotte , Denver , Seattle , Las Vegas , Gilbert , Phoenix , Tampa , Austin , Portland , Miami , Sacramento , Baltimore , Fort Lauderdale , Saint Louis , Raleigh , San Antonio , San Diego , Brooklyn , Orange , Philadelphia , Fort Worth , San Jose

Public Storage reviews

3.1

45% would recommend to a friend

(2,168 total reviews)

Tom Boyle

62% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews

5.0

Dec 22, 2015

I have worked many stores in the district and I love it due to many tasks in a day.

Property manager

Recommend

CEO approval

Business Outlook

Pros

Very diverse clientele. Competitive work environment great work flow. Consistent work schedules; I've had 2 District managers and BOTH were very positive. Andrew Ton is the newest and youngest but has THE BEST MOTIVATION SKILLS! Another great shoutout Rob Fragoso who understands each of his managers very well. They both care about family.I have learned so much regarding the dynamics of not just this company, but any company. This corporation is located all over the states so u are never "stuck" . You want Hawaii, you want New York... They have them EVERYWHERE. Great resume builder as this company's reputation and name are known and respected. Most but not all facilities have an apartment on site which is a bonus for single parents , small families,retired couples or students. You live rent, water and electricity bill free!!

Cons

It can be hard work, the lazy will not make it!! Weekends are mandatory but you work hard and they will work just as hard for you. This world and its dynamics are forever changing so there are always changes within the structure of how things are run but it's to be expected.

1.0

Dec 21, 2015

Run away as fast as you can

Relief manager

Recommend

CEO approval

Business Outlook

Pros

Stepping stone to learn the Storage business if that's what you want to do. Good way to see how employees should not be treated.

Cons

From reading posted reviews seems that those who are in the Glendale corporate office are treated like humans. Can't say the same for the rest of us in the actual storage facilities. District mangers are basically puppets who are not allowed to make decisions. Pay, bonus, time off, benefits, are all below industry standards. Company places unrealistic demands on field personal. Only a few ever make bonus. In the years I was with the company I had time off, benefits, and bonus taken away. The merchandise they sell is sub par and grossly over priced. They think customers are idiots. Employee safety is a big issue for field personal. I have heard of some employees fixing locks and doors with their own money because management would not. That's pretty bad. I have no idea what people are talking about in regards to advancement. Basically you can become a trainer which gets you peanuts as compensation. That's it. You go no further. District mangers are recruited from outside of the company. Takes them a year to learn the business. By then they are either fired or they are running fast to another job. Turnover at this company is astounding. HR is a joke. I saw employees report district managers for egregious behavior. HR did nothing. On the contrary, within six months some one above fired the employees. Trust me. This company borders on evil.

4.0

Dec 19, 2015

Great work environment and Strong Company

Anonymous

Recommend

CEO approval

Business Outlook

Pros

The people are great. Atmosphere is easy going. I'm able to balance work and personal life with ease. My commute is great. The company is solid. I'm happy and comfortable here.

Cons

Nothing major, but do notice when little things here and there are no longer offered. It just gets the mind wondering about reasons why or might make one feel a little less valued?

Viewing 1600 - 1602 of 2,168 Reviews

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Jobs at Public Storage

Customer Service Supervisor

Public Storage

Public Storage reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

I have worked many stores in the district and I love it due to many tasks in a day.

Run away as fast as you can

Great work environment and Strong Company

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Jobs at Public Storage