Pros
When I started the use of the apartment was a great perk. It presented me with my first opportunity to live on my own and I found the independence very satisfying. I had a great district manager and good co-workers which made the job enjoyable. For the most part you work alone and are able to plan your day around helping your customers. There was a focus on sales (more on that in a minute) of their packing supplies which were over priced but still sold at a decent rate due to the convenience. Stores close by 6pm so no late nights. For a retail type environment this was a big plus.
Cons
While the apartment started off great it later became a shackle that I felt kept me tied to the job longer than I would have liked. Once I met my girlfriend and we started a family the apartment no longer worked for us. The pay increase without the apartment wasn't substantial enough to move out while still working there. If you quite you have something like 3 days to move out of the apartment. So I felt trapped that in a matter of 2 weeks (2 weeks notice) not only would I have had to start a new job but pack my entire home and find a new place to move as well. Ultimately I was able to figure it out and get out of there and I'm glad I did. I've changed companies two times since leaving Public Storage a little over a year ago and I've been able to double my income from changing companies. Another "Con" is the sales scripts that they constantly make you role play and secret shop to make sure you are in compliance. Even if you have fantastic sales numbers at your location they expect you to use this robotic, annoying approach to sales which ultimately ends up just irritating the majority of customers. Final "Con" and this was the biggest for me. THEY DO NOT PROMOTE FROM WITHIN AT THE STORE LEVEL. This was the main reason I chose to leave the company.
