Public Storage reviews

3.1

44% would recommend to a friend

(2,166 total reviews)

Tom Boyle

63% approve of CEO

52% positive business outlook

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
5.0
Oct 20, 2014
Recommend
CEO approval
Business Outlook

Pros

This company offers great training programs and on the job experience in management, retail, and sales. All members of management and corporate level employees really care about each other's safety and overall job satisfaction throughout the company by offering great benefits, bonus programs, incentives, and opportunities to advance within the company.

Cons

Challenges that can arise during a work day involve customer service issues or complaints. This company is all about customer happiness and satisfaction that upper management is always available to assist if help is needed in resolving issues.

1.0
Oct 19, 2014

Terrible Corporate Culture

Recommend
CEO approval
Business Outlook

Pros

Your check. That's it. Though, when you add up the hours you put in, you'll find out that you're making a lot less per hour than you could at other organizations.

Cons

The company culture is terrible. The executives couldn't care less about any of it's employees. To them, you are but a cog in the money making machine. Regional Managers (you're not VPs) think they're important, but really they are just losers that have become complacent in life and bought into the whole PS BS. They're good at taking orders from the Divisional Managers, who are the first level of management with any amount of authority. My Regional obsessed over the most trivial points, such as stickers on the front door, or the number of rolls of tape on the counter. Thinking outside the box to solve issues wasn't a possibility, because he didn't even realize he was in a box. I could detail all sorts of examples of why this company is terrible, but at the end of the day, I'd be just wasting my time. Frankly, this review is to counter one of the many FAKE reviews that are on here. Public Storage's HR department routinely asks employees being promoted to post positive reviews, as a condition of promotion. Clever. Know this, while you'll be tempted by the decent base salary, you're going to be working long, hard hours for it...doing mindless tasks....which repeat every month. Don't even for a second count on the bonus, it's tiered and capped, and easily manipulated by the executive team. Training is OTJ, and lackluster. You'll walk (more like run) away from this position with no additional skills, save for maybe cutting locks off doors, and you'll hate yourself for wasting your most precious resource with a thankless company, your time.

avatar
Public Storage Response
11y
Thank you for taking the time to review Public Storage. Reviews are optional and are at employees’ discretion. A promotion is not dependent on how they review the company as you have stated. We were disappointed to read that in your review and felt the need to clarify this point to respect all employees who have met the promotion criteria and for future district manager candidates. Growth opportunities for district managers are based on multiple performance-based criteria. We appreciate all constructive feedback from current and former employees as it helps us in our continuous endeavor to better ourselves. We sincerely wish you the best in your career.
5.0
Oct 17, 2014

PS is GREAT!!

Recommend
CEO approval
Business Outlook

Pros

Great starting pay! You are not on your feet all day! Benefits plus bonuses!!! Opportunities for advancement!!

Cons

Some days you have to run a property by yourself, which can be challenging....but not every shift you work

Viewing 1852 - 1854 of 2,166 Reviews

Glassdoor has 2,197 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.