Public Storage reviews

3.1

44% would recommend to a friend

(2,166 total reviews)

Tom Boyle

63% approve of CEO

52% positive business outlook

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
5.0
Aug 10, 2014
Recommend
CEO approval
Business Outlook

Pros

The opportunity with this company is what you make of it. If you are driven, competitive, able to motivate a team, hold them to a high level of performance and celebrate your victories, you can do very well at Public Storage. I have been here for three years and have enjoyed the opportunity to control my own destiny in the ways of my career path and earnings through competing for higher bonuses. Shame on current employees who are willing to accept a paycheck and turn around and blast the company (this or any) with negative reviews while still working there. If you're not happy, you should look somewhere else.

Cons

It's difficult to see people at tough transitions in their lives. Death, divorce, lost a job or home are common reasons why people need storage. As far as the company culture, I would like to see more incentives and/or contests for our property level teams. They will drive whatever you want driven with incentives attached to them.

2.0
Aug 5, 2014

Don't get trapped

Recommend
CEO approval
Business Outlook

Pros

I like working alone for the most part. If you're taking night classes slow days are great to get some studying done. Position offers benefits if you can hack it.

Cons

As a Property Manager you have to deal with everything: cleaning, maintenance, customer service; which wouldn't be terrible if the pay was better. Safety is a concern, especially as I had someone who came in repeatedly and threatened me, basically saying she was going to keep coming back until she, "get[s] what she want[s]." My DM's position on this was a, "Sucks for you" attitude. Same thing goes for when the DM screws up. I had no running water for 2 weeks because someone did not get my backflow inspection done. He ignored notices from the water company for 6 months. Once again, it was a "Sucks for you" attitude. I never had 'drinking water' per say to begin with, but then I was without a sink or a toilet. I had to drive to a shopping center to use the restroom. In the meantime my DM called me constantly on the store phone to make sure I was still there and didn't decide to leave without telling him. The company refuses to pay to repair and maintain their properties. I have NO light at my location at night. This has been reported for months, but the company did not like the estimate given by various contractors to repair/replace my lighting. I get to deal with the customer complaints on no lights, holes in buildings, rate increases (which are extreme), and now I'm having health problems (so I'm trapped because this is where I get my benefits) The sales requirements are ridiculous. It is assumed you are not executing the script properly if you fail to sell a $20 lock to every customer. Most of these people rent their trucks from Uhaul. Same locks for $13. It would be nice to get a weekend off every once in awhile without having to fight for it. Only certain employees get all of the days off they want, including 3- and 4-day weekends. I cannot remember the last time I had a Friday, Saturday, or Sunday off.

1.0
Aug 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay was decent.... health benefits were good... At time of interview, they made it sound really good as far as sick time; vacation time; etc...

Cons

Personal Growth.... there is none !!! For the most part, this company does NOT promote from within.... there are no raises AT ALL no matter how long you have been there. They continue to set you up for failure.... there is no winning at this place.... you leave every single day feeling beat up and a failure. They have no values... there is no work/life balance here. You get 2 paid holidays a year.... those would be Thanksgiving and Christmas. The call center is closed. The ONLY holiday you receive time and a half for is New Years Day.... all the rest if you are scheduled you work for straight time. They will change your schedule on you, most of the time without notice. They don't care if you have previous plans or day care issues.... you better be in that chair taking their calls no matter what.

Viewing 1882 - 1884 of 2,166 Reviews

Glassdoor has 2,197 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.