Public Storage reviews

3.1

44% would recommend to a friend

(2,164 total reviews)

Tom Boyle

63% approve of CEO

52% positive business outlook

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,164 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Mar 28, 2014

No RESPECT

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule with little to know accountability.

Cons

Horrible benefits. Horrible hours. Horrible upper management. They have NO respect for their employees or customers!!

5.0
Mar 26, 2014

A great opportunity with an outstanding company.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are numerous reasons to work for Public Storage. Some of the best reasons include, but are not limited to, the hours, the experiences, the benefits, the personal growth and training, and much more. It's not your normal 9 to 5, but very close. You work 9:30 am to 6 pm during the week and 9:30 to 5 on the weekends. Even with a busy home life the hours fit great into your schedule. Secondly, nothing can beat the experiences you have working for this company. Every customer who walks through your door is going through something in life that has brought them to you. You have the opportunity to put a smile on there face and send them home with a piece of mind knowing you are there to help them in any way you can. Benefits that come along with working for public storage, of course at your choosing, range from medical insurance, dental insurance, life insurance, and the list goes on. Enough about the nuts and bolts, my favorite thing about working for this company is the personal growth and training. Whether you come into this company with customer service skills or not, I guarantee you will leave with them. On top of the elaborate training you receive as a new hire, the District Manager and Senior DM will also take the time to help you grow by doing regular training with you. They do critic you, as any boss would, but not in a way that demeans you. They help you learn how to be even better and by doing so you grow into a better customer service professional.

Cons

I wouldn't say there are challenges to working for public storage. You do tend to work on your own a lot. However, if you need help with anything someone is always a phone call away.

1.0
Mar 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Working alone and having office/steady hours are about it.

Cons

Scripts....... I'm not a robot and I know how to deal with the public. They expect you to sell 8.5 locks per every 10 rentals or the regional/DM manager will come to your property and hassle you. They expect a %20 increase across the board every year which is ridiculous in this economy. They make us tell the customer that some sort of insurance is required to rent a unit when they don't have to have insurance at all (were lying to the public to make more money). Bonus's are disappearing every year and this year my PTO was cut in half... If your on unemployment, do yourself a favor, and stay on it. I would NOT recommend renting a unit there either because of lack of security, Thefts, and they will sell your stuff if you don't pay. Corporate Greed is a BIG PROBLEM with this company. Employees are struggling to survive and PS corporate is spending extra money on building a useless float for the new years day parade... Their ethics are really screwed up bad here.

Viewing 1933 - 1935 of 2,164 Reviews

Glassdoor has 2,195 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.