Does Pyramid Global Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Pyramid Global Hospitality employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Pyramid Global Hospitality. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Pyramid Global Hospitality?

57% of Pyramid Global Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pyramid Global Hospitality 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Pyramid Global Hospitality?

Front Desk Agent (9) , Sales Manager (9) , Server (9) , Manager (8) , Banquet Server (6) , Bartender (6) , General Manager (6) , Assistant General Manager (4) , Catering Sales Manager (4) , Director (4) , Server/Waiter (4) , Anonymous (3) , Chef (3) , Community Manager (3) , Hotel General Manager (3)

What are the pros of working at Pyramid Global Hospitality according to real employee reviews?

"Great benefit package for all employees and consistently shown their appreciation of their employees." ((in 33 reviews)); "Great culture, at least on paper" ((in 12 reviews)); "People are nice." ((in 11 reviews)); "Friendly coworkers" ((in 8 reviews)); "They care about employees, feedbacks from corporate, supporting regionals, great benefits, community involvement, performance reviews, training regularly, passionate about taking care of our guests" ((in 7 reviews))

What are the cons of working at Pyramid Global Hospitality according to real employee reviews?

"Managers constantly criticize and bully employees about their job." ((in 11 reviews)); "Upper management sells a completely unrealistic view of potential returns to the owners and then expects lower level staff in all departments to make it happen with no money, support, or other resources." ((in 11 reviews)); "Pay is low for what is expected." ((in 8 reviews)); "Poor communication, unfair policies, favoritism" ((in 5 reviews)); "Bad management and training." ((in 4 reviews))

What are the top reviewed Pyramid Global Hospitality locations?

Boston , Westlake , Houston , Chicago , Charlotte , Cincinnati , Denver , New York , Birmingham , Raleigh , Los Angeles , Daytona Beach , Orlando , Burlington , Phoenix , San Antonio , Portland , Philadelphia , Tampa , The Woodlands , Mobile , Peoria , Troy , Oklahoma City , Hebron , Washington , College Station , Fort Worth , Roanoke , Texas City

Pyramid Global Hospitality reviews

3.3

57% would recommend to a friend

(324 total reviews)

Warren Fields

64% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pyramid Global Hospitality has an employee rating of 3.3 out of 5 stars, based on 324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pyramid Global Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

324 reviews

1.0

Mar 29, 2019

Not in the spirit of hospitality

Guest services manager

Recommend

CEO approval

Business Outlook

Pros

Great line level employees who are passionate and really want to serve guests.

Cons

Managers salaries are based off a 50 hour work week. Has employees “check-in” and receive guest surveys in order to manipulate service scores. Always trying to put a band aid on a broken bone. I felt misled thinking I was joining a company that was all about culture and the guest experience. Instead my position was “no longer needed” when I raised concern about unethically filing our guest surveys

1.0

Jun 23, 2016

Insincere

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great co-workers, but not really any other pros

Cons

Senior and regional leadership are clueless; antiquated systems; pretend to treat employees well and care, but it is just lipservice

2.0

Sep 29, 2015

Proceed with caution

Director

Recommend

CEO approval

Business Outlook

Pros

Good benefit package (health, dental, vision, 401k)

Cons

From a leadership prospective you are at the whim of those who operate potentially a 1000 miles away and make arbitrary decisions without hands on knowledge of specifics. You are expected to have absolutely zero life outside of the office and no matter how much you give there is no recognition - you are just asked to give more. They pay some of their GM's and AGM's an enormous salary when their hourly employees barely make minimum wage. This happens elsewhere too but in particular some of these GM's & AGM's are not personally performing , are not inspiring leaders but instead berate their underlings while doing nothing themselves to solve problems as a team. Regional and corporate are afraid to fire the most horrible employees who end up being bullet proof and bring down the whole team while others are held to the fire for the most trivial of concerns.

Viewing 7 - 9 of 324 Reviews

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Jobs at Pyramid Global Hospitality

Night Cleaner - Culinary