Pyramid Healthcare reviews

3.2

59% would recommend to a friend

(366 total reviews)

Jason Hendricks

66% approve of CEO

57% positive business outlook

Pyramid Healthcare has an employee rating of 3.2 out of 5 stars, based on 366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pyramid Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

366 reviews
2.0
Sep 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Getting to make a difference in the clients lives and helping to motivate, inspire and encourage them in their recovery. The best part is watching them grow. I met some incredible people through this job, I am grateful for the opportunity that they gave me. Pyramid looks past gaps in employment history, criminal record, etc and will give you a chance to show them how you’ve changed your life for the better.

Cons

They did not pay a living wage, and there is a lot of employee turnover. The clients feel like they don’t matter and their recovery doesn’t matter because nobody seems to care, some clients had several different counselors leave during their stay. This affects the clients, it affects their recovery, and it’s not part of a healing environment. There is minimal security, minimal staff, and it is a very high stress job sometimes. in my time here every employee I encountered felt overworked and underpaid. Not for the weak of heart and not a job for someone without empathy for substance users.

1.0
Feb 13, 2020

Terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clients are wonderful and deserving of good treatment.

Cons

The environment. The facility itself is pathetic. Most coworkers are over-extended, busy and surly. The managers are not qualified and do not listen. Everyone is innately inept. No opportunity for growth. No feedback or assistance improving yourself. Not clinical or supportive. A traumatic and shameful environment to work in or worse to receive treatment in.

2.0
Feb 16, 2019
Recommend
CEO approval
Business Outlook

Pros

You get to help people, various ways to grow professional development, other counselors work together.

Cons

Lack of job training, care logic needs to go away and replaced with a better system. Counselors wear too many hats; bill collectors, case managers, even medical tasks like pill counts. It’s salary and there’s no way you can get things done in under 60 hrs a week. There isn’t any security, billing will send bills and late notices to people who have already paid. There isn’t a receptionist/office manager onsite at all times so, counselors also have that role. If you make someone mad at the top, no matter how good of a counselor you are. You will be terminated. You get thrown into the job, no training for the job, possibility of going to multiple offices, no holidays and management won’t take responsibility for their lack of training and patients words will be taken over yours. Even after an unfounded investigation it will be held against you.

Viewing 16 - 18 of 366 Reviews

Glassdoor has 388 Pyramid Healthcare reviews submitted anonymously by Pyramid Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if Pyramid Healthcare is right for you.