Q-Centrix reviews

4.0

80% would recommend to a friend

(194 total reviews)
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Milton Silva-Craig

94% approve of CEO

72% positive business outlook

Q-Centrix has an employee rating of 4.0 out of 5 stars, based on 194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Q-Centrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

194 reviews
5.0
Sep 17, 2018

Growing Company

Recommend
CEO approval
Business Outlook

Pros

* Many opportunities for growth. *Progressive company that is in the abstraction and technology market. *Small, close-knit feel despite being a remote based company. *Work from home, flexible hours, to maintain a work-life balance. *Great pay

Cons

*For brand new employees, the ramp to be matched with a partner, obtaining IT access, can take up to 6-8 weeks depending on service line, so factor that in if you plan to give your 2 week notice at your current job. *Not necessarily a con, but note worthy. One must be disciplined to work at home with no close supervision. Maintain a set schedule and communicate with your Team Lead, just as you would if you worked in a traditional "bricks and mortar" setting.

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Q-Centrix Response
7y
Thanks so much for posting. It’s music to our ears when someone says they feel like they’re part of a close-knit crew since we have so many in our ranks who work remotely. It's really a reflection on you and the team! In regard to onboarding, we're always looking for ways to improve the process. We recently created an onboarding website and materials on exactly what to expect. My team also frequently checks in on those currently going through it. Today, the process moves more quickly than what you described but we’ll continue doing all we can to make it painless for everyone. If you have any additional thoughts about it, please do not hesitate to share them with me directly at the address below. All the best, Kelly True, Senior Manager, Human Resources hr@q-centrix.com
1.0
Sep 6, 2018

Continual pay cuts

Recommend
CEO approval
Business Outlook

Pros

Variety of work, working from home

Cons

Continual pay cuts, no cost of living wages

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Q-Centrix Response
7y
Thank you for taking the time to share your feedback. I’d like to explain a little more about our approach to compensation. First, we are committed to total transparency – so we do everything in our power to help the team understand how the model works and how to grow within it. These efforts range from providing regular updates and educational resources on goal setting and achievement to discussing the topic at company town halls. The team’s feedback has actually helped to shape the evolved model and guided our efforts to make sure everyone understands how it works. The overall aim of the evolved compensation structure is certainly not to cut wages but rather reward you for productivity, quality, and commitment to the organization. I encourage you to talk to a Senior Manager, who is equipped with immediate suggestions, such as optimizing case mix, hours, and time spent with clients, to try to improve your compensation. I also invite you to reach out directly to me so we can further discuss how the model can best work for you, especially if previous discussions haven’t resolved the issues at hand. My email is included below. Thanks, Jelena Virijevic, VP of Client Services Jelena.virijevic@q-centrix.com
4.0
Jun 11, 2018

Good supplemental income

Recommend
CEO approval
Business Outlook

Pros

-Work from home -Set your own hours -Lot's of helpful resources to get the work done

Cons

-None really from a part-time standpoint.

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Q-Centrix Response
8y
Thanks for sharing your opinion! These certainly are the perks we often hear team members say they like the most. Another great benefit is our career path. Folks interested in the next step in a Q-C career can consider applying for a Team Leader position. These offer a lot of the same advantages of our part-time positions but with full-time benefits that include health coverage, 401K, and paid time off. Best, Jelena Virijevic, VP of Client Services (Jelena.virijevic@q-centrix.com)
Viewing 166 - 168 of 194 Reviews

Glassdoor has 200 Q-Centrix reviews submitted anonymously by Q-Centrix employees. Read employee reviews and ratings on Glassdoor to decide if Q-Centrix is right for you.