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      Q-Centrix

      Engaged Employer

      Q-Centrix reviews

      4.0

      80% would recommend to a friend

      (194 total reviews)
      avatar

      Milton Silva-Craig

      94% approve of CEO

      72% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.4

      Work/Life balance

      4.0

      Culture & values

      3.8

      Senior management

      3.7

      Career opportunities

      3.3

      Compensation and benefits

      Q-Centrix has an employee rating of 4.0 out of 5 stars, based on 194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Q-Centrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      194 reviews
      5.0
      Oct 19, 2018

      QC- best remote company!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote position with great flexibility, work/life balance, amazing teamwork, opportunities to grow within the company, transparent leadership team with engaged and approachable CEO

      Cons

      cross-department communication could be improved

      avatar
      Q-Centrix Response
      7y
      Thanks for the comments! We really appreciate hearing what folks think of the benefits. And we're glad you mentioned the opportunity for growth within. While it's not a benefit in the classic sense – as say our healthcare package – it's a perk we feel shows the true colors of our culture and team. We try to put as many opportunities as possible out there for those looking to advance and who are ready to make a go at it. Also, thanks for the communications comment. This is something we’re focusing on in multiple ways, including deliberately creating cross-functional project teams that are conducive to open communication. We have made serious strides in engaging all departments in our quarterly newsletter updates. And we work to provide as may opportunities as possible for folks to connect and get to know one another -- be it through Yammer, video conferencing capabilities, or company events. We know how crucial all this is to coming up with new ideas and ways of doing what we do better, so I invite you to reach out to me directly at the email below with any specific thoughts or ideas you have. All the best, Kelly True, Senior Manager, Human Resources hr@q-centrix.com
      1.0
      Oct 11, 2018

      Pay cuts based on the efficiency

      Data specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home allows flexibility

      Cons

      The pay cuts constantly. They always say its based on their "model" But all that means is that the more efficient you are the more they expect you to do. By showing them you can complete your assignments quickly they see it as "You don't need to be paid as much for your tasks" They cut case rates CONSTANTLY. Every response on here from Q-centrix is that they are transparent. Transparency does not equate to being fair. They expect you to work your butt off for literally nothing. Some cases pay $1 for completion. $1!!! I don't care if you offer q-points bonuses based on their efficiency, this company is an absolute joke. They "encourage" their employees to take hold of their careers and pay by doing more work. Once the employee does that, theyre rewarded with case rate decreases.

      avatar
      Q-Centrix Response
      7y
      Sorry to hear you are not having a good experience with the compensation structure. This is concerning because the model is designed not to cut pay, but rather reward productivity and quality. If you haven’t already, I really encourage you to bring up your situation with your Senior Manager so you can discuss immediate suggestions to try to improve your compensation. And to clarify, the case rate and pricing information shared in the review is not accurate. Partnership pricing depends on multiple variables generally related to type and scale of the solution. Simply put, it’s not a one-price-fits-all model. Regarding case rates, we have introduced increases in certain areas and increased the bonus pool over the past few months. To say we are cutting rates is simply not true. We do truly want all our team members to feel rewarded and fulfilled. Please feel free to reach out to me directly as well to discuss your situation, especially if you have taken the above suggestions and information into consideration and are still unhappy. My email is included below. Best regards, Jelena Virijevic, VP of Client Services Jelena.virijevic@q-centrix.com
      2.0
      Oct 5, 2018

      Not as adervtised

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Small and fast moving.

      Cons

      The overall role, responsibilities, and trainings were not accurately described when I was interviewing and really didn’t enjoy the work.

      avatar
      Q-Centrix Response
      7y
      Sorry to hear your experience wasn’t what you expected. We’re always looking for useful feedback on ways to improve so if you have any further thoughts, we invite you to reach out to us directly at hr@q-centrix.com. Thank you, Kelly True Senior Manager, Human Resources
      Viewing 163 - 165 of 194 Reviews
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      ReviewsQ-Centrix reviews

      Glassdoor has 200 Q-Centrix reviews submitted anonymously by Q-Centrix employees. Read employee reviews and ratings on Glassdoor to decide if Q-Centrix is right for you.