Q2 Software reviews

3.6

61% would recommend to a friend

(541 total reviews)

Matt Flake

73% approve of CEO

53% positive business outlook

Q2 Software has an employee rating of 3.6 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Q2 Software employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

541 reviews
2.0
Dec 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Free food sometimes and free swag

Cons

-Terrible health insurance - Clique like mentality from management and people who have been there for a long time - They portray that there is a lot of opportunity to move up however there is very little - If free drinks or food are provided you are expected to stay later and work - The technology is extremely outdated and there is very little effort to fix bugs or keep up - Each department is very siloed and there is little to no collaboration between dev and any other department - There are certain developers who have been there for a long time and are considered 'untouchable' yet they are the ones who made the most mistakes - Management is very numbers based with how the distribute bonuses - Anyone who came in during my time who was competent at the job did not make it a year before moving on. - They only pay out 50% of PTO

2.0
Dec 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Before 2021: Most of the people across all departments -- some teams had their struggles, but for the most part, an employee could have a voice without being called into a meeting with HR, or bullied by middle management, which included micromanagement, micro-aggressions and passive aggressive remarks in meetings, manipulation of team members -- putting them in competition with one another. Appearances are everything for this company now. I've seen several coworkers go from being a valued member of the team to being the problematic outcast almost overnight because they questioned something their manager or lead didn't like. There were rounds of layoffs without any explanation. A few were put on performance improvement programs which was designed to either get them to quit, or become the subservient puppet that will spend twelve - fourteen hours a day where every mouse click and key typed is monitored and logged, while overloaded with tedious administrative work that is not automated (yet it could be, if one was given time and permission to do so) on top of the already bloated projects on their plates. All this stated is merely a snippet of the big picture. The old Q2 is dead and gone. I grieved it's loss well before it was my turn on the chopping block. This isn't a standard stereotypical "oh, the company got big, became public, so of course the culture changed". This is bloated middle management mismanaging egregiously -- it's not necessary to repeat here what was one of the last straws for me, where an employee dropped off because racist commentary became the focus of the meeting and it was highly triggering, though not so much shocking as it was just outright disappointing. For a while there, we had progress with DEI. I'm not sure what happened, but a big regression occurred and suddenly all of the jobs are being offshored and no one knows what the heck is going on, and it's not a matter of if, it's a matter of when they will be laid off/fired next. Matt Flake is a good person, a good CEO, it's just puzzling how things got to where they were (and clearly, still are, based on the latest reviews.)

Cons

I wish it were better for the employees that still work at Q2. There were some really good people, the work itself was good, hard, challenging -- part of what made it so irresistible aside from great product and complex yet robust architecture was working with so many great minds to deliver a product that stood for the underdog -- the smaller credit unions and banks that had their members and clients interests held respectfully, and once upon a time, we all held respect for one another. For lack of better words: That just sucks. It still sucks to see this company is as bad off as it is today. Q2 as a family that fell the f* apart.

2.0
Aug 21, 2024

The culture is dying

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People. Some of the best people I have ever met in my life and will meet in my life are at Q2. CEO Matt Flake is one of the most authentic, genuine CEO's in the game. The world is your oyster here. Meaning you see a problem, great- it's now yours to fix which is excellent for gaining experience and building your resume. Very entrepreneurial spirit. Learning and development platforms and trainings are unmatched.

Cons

It has changed so incredibly much it's actually alarming and sad. The culture used to be one of encouragement, fun, and positivity and now it's only matched with discouragement, too much work, negativity, and disdain. There's not even enough time to have fun because you are so exhausted and tired all the time from working the job of 3 different people. HR also got rid of all bonus and RSU's for certain levels so you can't even get rewarded for working longer hours. A large portion of the jobs are moving to India and that's great and all - I have nothing against doing that - but the way in which and speed in which Q2 is doing it is painful and honestly not normal. The sr leadership team doesn't talk about the move to India or the layoffs happening except only to prove that this is good for "EBIDA" and "profitable growth". There needs to be a serious look at individuals who are leaders of Q2. There are cliques and behaviors that say 'if you don't do this then you can't sit with us' and it is quiet toxicity. I wish so badly this could have been a career for me but it took advantage of me, chewed me up and spit me out and then expected me to be okay along the way.

Viewing 58 - 60 of 541 Reviews

Glassdoor has 628 Q2 Software reviews submitted anonymously by Q2 Software employees. Read employee reviews and ratings on Glassdoor to decide if Q2 Software is right for you.