Q2 Software reviews

There isn't much reward for going above and beyond here. As is the case in many places, awards go to those in the clique. If you're not in the clique, you are mostly ignored more than 1 layer up. If an idea didn't come from the CTO or one of the few people he favors, it's gonna get shut down while the CTO's ill-advised pet projects that don't really benefit customers become highest priority because he's decided he likes some shiny new tech. He also has some serious anger-management issues. Once you get on his bad side, you aren't going to easily recover. Q2 will hire you no matter your ethnicity, sexual orientation, etc..., but keep in mind that when Q2 makes money, it's chairman, Hank Seale, makes a lot more money than you do. He then takes a significant amount of that money and donates it to dubious hardcore right wing causes and candidates (like donations of 500K to Trump and 180K to crackpot/racist/conspiracy theorist Louis Gohmert). Look up Lyssa and Robert Hank Seale III on any of the donation transparency sites for more information. So if you're wondering who donates to politicians that support voter suppression, bathroom bills, and random conspiracy theories...well if you work at Q2, you do indirectly. That's Hank's right of course, and personally he's a very nice person, but one reason I left was that I decided I didn't want to personally contribute to his efforts. I still remember when he got on stage at one of our town halls (entire company present) and stated [paraphrasing] that "Obama thinks he's a king and in America we don't have kings". CEO Matt Flake basically ripped the mic from his hand before he could go on any further. My jaw hit the floor and I seriously considered walking out that day. They've made a lot of ill-advised acquisitions in the last few years that increased their customer base and addressable market but also came with incredible downsides for the company and their stock reflects that. The days of making good money from Q2 stock are over. Leadership typically makes acquisition decisions in advance and then asks for diligence to support their foregone conclusion, ignoring anything that contradicts the acquisition. Finally, they've gotten pretty sue/threat happy towards exiting employees in the last few years when they seek employment elsewhere in the financial services sector. This alone is worth some thoughtful deliberation before accepting employment there.

If you want to understand Q2 culture, go and read the positive reviews on this site. Notice anything? Completely devoid of substance or tangible reason. Suspiciously high ratings for having so little motivation. Why do you think there would be so many of these vague yet very positive reviews? Interesting thing to ponder. It's reflective of a deeper issue - Q2 can't admit when they are wrong and refuse to listen to those who can help fix their problems. Instead they lean heavily on yes men who praise untalented and unqualified leaders. Q2 intentionally creates a hyper-competitive environment that erodes your professional and personal life. If you are competent, you are constantly held to the wall by a never-ending barrage of nonsensical priorities that make it impossible to deliver anything in an organized and correct way. They are the masters of the carrot on a stick ploy. Instead of encouraging teamwork between their talented employees, they play them off each other to try and squeeze more out of them. Everyone is an island at Q2. If you're incompetent and lazy, you at best accomplish your goal of glazing over for 9 to 12 hours a day. Good thing you aren't affected by people having meltdowns at and around you for a good portion of those hours. You may even want to leave a 5 star review about how you'll never be held responsible for your apathy. "Others do my work for me, it's great." Goals aren't the only fleeting part of this job - management is in a constant turnover cycle, all the way to the top. Getting a single initiative at this place across the line is an act of God. If leadership owned any of these mistakes it would be one thing, but guess who gets the calls when things go predictably wrong? You. Even if you can't fix it, get ready to be on a 6 hour call of silence until somebody who can fix it does (or says they have). The most unhealthy part about this job, and why I am motivated to leave this review, is because Q2 conditions employees to think that this type of environment is normal. It's not. Once you get out, you realize just how toxic and non-functioning this place is. The rhetoric is impressive and I have to hand it to them, they have finessed double speak in a way that many world leaders could learn from. I've held off leaving this review because I am just happy to be done with the place. But thinking of someone leaving a somewhat stable job for Q2 based off the positive reviews on Glassdoor bothers me. So here it is. A perspective from someone who got out. 10/10 would not do again.