QTS reviews

4.5

87% would recommend to a friend

(500 total reviews)
avatar

David Robey and Tag Greason

93% approve of CEO

94% positive business outlook

QTS has an employee rating of 4.5 out of 5 stars, based on 500 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The QTS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

500 reviews
5.0
Dec 31, 2018
Recommend
CEO approval
Business Outlook

Pros

This company puts a lot of emphasis on being different, in a good way. The shedding of its VMware-based cloud and re-focus on hybrid colocation and hyperscale was a bit unnerving at first, but it has turned out to be the best thing for the company AND its customers. The innovative approaches to colocation and other data center services both technologically and with unique, flexible contract terms along with the high levels of customer service sets it apart from the competition. Management is driven, excited, supportive, and willing to get down in the trenches to work side-by-side with staff and customers making everyone feel as equals rather than separating themselves as is all too often the situation in many companies. There really is an "all-for-one" mentality across both leadership and peers. Pay is in line with industry standards and the office space is comfortable and well-equipped.

Cons

On-boarding process and available training could be smoother, more clearly laid out, and more robust. Available health insurance plans could be better.

5.0
Dec 31, 2018

Solidly impressed

Recommend
CEO approval
Business Outlook

Pros

* QTS does a great job of hiring the culture that they want to have representing the company which means that the core values of the company really do run deeply throughout each of its employees. There's no "rah rah culture ingraining" lessons or "mandatory non-mandatory company flair" (socks/shirts/whatever) like many other companies find themselves needing. Just nice, hard working folks trying to do the best they can for the customer every single day. * QTS takes the time to put people in jobs they enjoy and will be successful at. Many of the people around me have been with the company 15-20 years, exceedingly rare in a sales organization. When someone feels that they've gone as far as they can in a role and have the need to grow in a different way, I've seen QTS leadership find ways to facilitate that employees growth if at all possible. *Interesting differentiation in what could pretty easily be viewed as one of the most commoditized pieces of IT.

Cons

* While it's getting better, standardized processes tend to be loose requiring more reliance on the people involved. This tends to cause more risk in the process and sometimes more work on the part of the people involved, but also allows for some flexibility to make sure customers get taken care of if needed. QTS' motto is "Powered by People" and thankfully they've hired folks that can pull off this kind of approach, but it does create a bit more work.

1.0
Dec 30, 2018

Wolf in Sheep Clothing

Recommend
CEO approval
Business Outlook

Pros

The ability to “touch” a lot of varied and upper level devices.

Cons

More ego-centric chiefs than hard-working grunts. Keep your head down, figure out the infrastructure and politics on your own and for goodness sake don’t suggest anything that will get you noticed!

avatar
QTS Response
7y
I am sorry that your experience at QTS was not all that you were looking for. As far as the recent surveys and “incentives”, the incentive we offer, is an incentive offered since the creation of the company and that is we recognize and appreciate that we are a company “Powered By People” as such we have an unwavering commitment to and an appreciation of our employees and their contributions and commitment. While there are things we can do better and we will continue to do so, I believe what you are seeing in these reviews from our employees is they want their voice to be heard about how they see our company. -Don Swartz, SVP Operations & Technology
Viewing 301 - 303 of 500 Reviews

Glassdoor has 520 QTS reviews submitted anonymously by QTS employees. Read employee reviews and ratings on Glassdoor to decide if QTS is right for you.