- Top-Heavy and lack of 'real' leadership. Sometimes I actually put my head on my desk in frustration at the inability to get something done in a company of this size. The answer to many problems seems to be 'hire more management' that are either not empowered to actually fix problems or just aren't real leaders. Way too management heavy, from Directors with 0 reports to managers that delegate and hide in their office. We need way more leadership out of senior employees and front line managers than we are getting right now and those people that step up need to be empowered and assisted in getting things done.
- Communication. It is straight up impossible to figure out who to talk to and how to find that person unless you know the right people. An actual org chart and having email contacts + pre-built chat groups/lists is a very simple start here, then work on (again - seeing a trend starting?) getting senior engineers and front line managers involved to get things connected. Email blasting everyone is not communication, that's spamming people and hoping it sticks.
- Product Offering. There are significant problems with the vision and goals of the company and it is affecting the bottom line. The company should be performing significantly better than it is but due to this lack of vision and execution it's not happening. There's a lot of big talk, but a lot of it is just that and either little or no real action. I personally feel things will get a good bit worse before they have a chance to improve.
- High Turnover in certain departments. My personal department has pretty low turnover, however closely related departments like the NOC (OSC in QTS-speak) have pretty high turnover that directly impacts the business and customers. It is improving and plans are going in place to further improve it, but this is a great example of "way too late and should have already been done".
- Actually praying in meetings is creepy, please stop doing it. If I could figure out how to lodge an actual protest against this I'd do it. Not everyone is Christian and not everyone is religious, if you want to pray give a moment of silence and encourage people to pray if that's their thing and pray privately.
