QTS reviews

Communication is key and I believe it can be improved along with meetings to discuss issues and resolutions. One on one meetings need to take place between employees and management at least once a month. Performance reviews should take place more often then once a year so that you have an idea of your strengths vs weaknesses and what you can improve on. Training needs to be provided to everyone not just the select few and information needs to be shared. Automation needs to be put in place to better suit customer needs.

Not set schedule. Low pay. No room for advancement. For the short time I worked for QTS I barely saw my manager and when he did roll in around 10am or so he was heading home by 2-3pm. Working 9 hours with nothing to do got old. Whenever I would send my ‘manager’ an email for things to work on in the overnight hours i always got the ‘I’ll get you some things to work on’ but they never came. Each week he would send an email out to the team letting us know they he would set a schedule for us but that never came either. I would get a text Sunday night from him letting me know when my next shift was. Very unprofessional. Favoritism ran rampant throughout my office. We had a small team but only a couple of people would actually do any work. Some likes to sit back and act like ‘leaders’ by constantly sending out emails about things that didn’t get done or how they should be done. One teammate would actually go out of his way to help me with any questions I might have but the other 3 didn’t do anything but complain about everything. The new team lead?? That was a joke in itself. Another one that would rather send out emails and call people out rather then try and actual find a solution to an issue. I remember one night he showed up drunk after being out to try and explain to us how something should be done!! I was excited when I started working for QTS but once I saw how things were run in my office I was glad to be out of there!