QVC Customer Service Representative CSR reviews

2.2

29% would recommend to a friend

(36 total reviews)
avatar

David Rawlinson II

65% approve of CEO

36% positive business outlook

Customer Service Representative (CSR) employees have rated QVC with 2.2 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. QVC is rated 38% below average by Customer Service Representative (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

36 reviews
3.0
Nov 3, 2021

Low Morale

Recommend
CEO approval
Business Outlook

Pros

Starting pay was decent, benefits on day 1

Cons

So many new hires, supervisors are overloaded and can't communicate with all their subordinates.

4.0
Oct 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Easy, work from the safety of own home, great discounts.

Cons

Being the front line for being bullied/Mis used by customers. Stressful having to be review for unrealistic company metrics quarterly.

2.0
Oct 2, 2021

Stressful

Recommend
CEO approval
Business Outlook

Pros

Ability to work from home

Cons

Entitled customers. Some are rude. The elderly are very sweet The younger ones are rude and angry. Not for me.

Viewing 28 - 30 of 36 Reviews

Glassdoor has 2,225 QVC reviews submitted anonymously by QVC employees. Read employee reviews and ratings on Glassdoor to decide if QVC is right for you.