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      QVC

      Part of QVC Group

      Engaged Employer

      QVC reviews

      3.2

      42% would recommend to a friend

      (1,938 total reviews)
      avatar

      David Rawlinson II

      44% approve of CEO

      35% positive business outlook

      Ratings by demographic groups

      QVC has an employee rating of 3.2 out of 5 stars, based on 1,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QVC employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      2K reviews
      1.0
      Oct 20, 2014

      Horrible communication, was fired without notice

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours. Company store and many benefits.

      Cons

      Was told very little, all senior advisors were of little to no help. Everyone I talked to was nice to my face but did very little to help me. Did not tell me my employment was terminated, even though they claim to

      4.0
      Sep 10, 2014

      Very good company to work for

      Intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Profitable business Everyone is really nice

      Cons

      Old business structure Lacks innovative ideas for the long term

      3.0
      Aug 5, 2014

      Easy job with adequate pay.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working in the call center is pretty easy. Whether you're an Order Services Rep or Customer Service Rep, the system is a piece of cake especially if you are good with computers. Their training classes prepare you for mostly any experience and any other help needed after that can be found through your neighbor or calling a supervisor on the headset. The people that work there are generally friendly and the seasoned employees are usually willing to help out the newbies. I made a lot of friends. The employees range in age so you won't be working with a bunch of kids or, vice versa, a bunch of older folks. The feedback you receive is constant so you'll know if you're handling situations properly and applying the companies values as you should. The supervisors and managers are encouraging and if you're excelling it's not unusual for a manager to suggest you take on another role within the company that required a little more responsibility. The have internal positions that open up every few months. They offer tuition reimbursement for students. They're also pretty good about creating a flexible schedule for student employees. Helped me a lot bc my school schedule changed every 10 weeks. If you end up there long enough for your benefits to kick in they'll be some of the best benefit options you'll ever see. Their vision insurance was my favorite because I didn't have a copay for checkups and to get contacts was very cheap. I needed that. All of their plans were awesome.

      Cons

      One thing that can affect you is having to manage your own time that you've taken off or keeping track of when you've clocked out. Nowhere in the system will it tell you. The company works on a points system and points can accrue quickly if you're not careful. Because, more than likely, if hired, you'd be considered a temporary employee they don't tend to break down the points system to you in training as thorough as they should. They tell you the basics and anything else is trial and error but nobody else is to blame but yourself. Some supervisors will see your occurrence, use it as a coaching opportunity, and remove the point once but not all supervisors will. Some occasions you will have repeated a punctuality point before they explain to you that you can't do something and by that point you've accrued multiple points. If you have no other responsibilities but to go to work and go home, it won't affect you. If you are hired as a temporary employee and they offer you a permanent position, be prepared that the shift you're working may not be available. I was hired into first shift working from 7am-3:30pm and when I was extended the only option was overnights from 8pm-7am. I had no other choice but to take that shift and I needed the job so I got stuck on a shift I absolutely hated.

      Viewing 205 - 207 of 1,938 Reviews
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      Glassdoor has 2,225 QVC reviews submitted anonymously by QVC employees. Read employee reviews and ratings on Glassdoor to decide if QVC is right for you.