Quadient reviews

3.4

52% would recommend to a friend

(892 total reviews)

Geoffrey Godet

64% approve of CEO

48% positive business outlook

Quadient has an employee rating of 3.4 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quadient employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

892 reviews
1.0
Jul 3, 2018

Don't Be Fooled

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Numerous employees that are genuinely great people and very professional. Leading solution provider within the CCM market with long-standing relationships with clients.

Cons

Serious lack of strategy and direction. Serious morale issues across the company including numerous individuals that are more focused on self preservation than of the betterment of the entire organization. Have never in my professional career worked for a company lacking in so many areas.

avatar
Quadient Response
7y
Thank you for your feedback on your experiences working at Quadient. It is good to hear about your positive feedback on the professional and wonderful employees working at our company, recognized as a leader in the CCM space. However, it is unfortunate that you have had negative experiences as well. Our strategy is very clear: to remain leaders on the Customer Communication Management Market by continuously developing solutions to help our customers giving a great experience to their customers through all channels: print, digital and social as well as remaining leader on the Postal/address sorting market and permanently innovate in document and data management to offer a top of the range customer experience solutions platform. However, based on your feedback, we may need to communicate this in a more consistent way. As with any company undergoing mergers or significant changes, we often encounter those who are more focused on self preservation than the betterment of the organization. We are working diligently to ensure such individuals are removed from the organization or refocused on business needs. Thank you again for your comments. Should you have further feedback, please reach out to me at employeeexperience@quadient.com.
4.0
Jun 29, 2018

Growing and Transitioning

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing company, always adding new solutions and trying to improve Good overall culture New Sales Strategy is great

Cons

More focus on fun needed

1.0
Jun 27, 2018

Death Sentence for a Salesperson

Recommend
CEO approval
Business Outlook

Pros

-They match 401k -Only 1 other major competitor for core business, but that business is dying faster than you can say stamps.com. Many competitors for shipping products/services which is the only future this company has for any kind of business volume.

Cons

-The review titled "Customer Support" is pretty accurate, just apply it to the sales environment -Comp & Benefits are below average -TERRIBLE internal processes that almost guarantee customer service issues when you sell something & you will be constantly backlogged w/ customer service issues which heavily deter you from selling pro-actively. -Unless you consider chronically griping and unhappy employees a culture, there is no culture -Training is too short and extremely limited. You will be completely lost for months unless you come from the mail industry/environment. -Incompetent people in vital back-end roles that will slow/kill your deals. -Like every other bad sales group, they will sell you on the idea that they are a great company to sell for, you will make 6 figures, they have cutting edge products and technology, everyone needs what they have blah, blah, blah. All bs.

Viewing 613 - 615 of 892 Reviews

Glassdoor has 1,104 Quadient reviews submitted anonymously by Quadient employees. Read employee reviews and ratings on Glassdoor to decide if Quadient is right for you.