4.0
Sep 14, 2014
Retention Sales at Neopost Call Center
Former employee, more than 3 years
Carrollton, TX
Recommend
CEO approval
Business Outlook
Pros
Great support from team members and management, flexible time-off policies, great compensation packages, effective training courses, energetic instructors, cool website and products, great work culture and environment
Cons
Way too many systems to navigate through to complete a normal job task, very short lunch breaks, lack of consistency between brands, there were no initial hands-on product training, customer service from third parties reflected badly on the company, not a lot of room to move up from position, management had several teams to handle and often overlooked the retention team until later (it got better after addressed)
