Qualtrics reviews

3.6

60% would recommend to a friend

(2,622 total reviews)
avatar

Jason Maynard

35% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Dec 2, 2020

About as good as it gets in Utah

Recommend
CEO approval
Business Outlook

Pros

- Excellent opportunities for ownership and personal / career growth - Small enough that everybody can make a significant impact on customers - Big enough that I don't worry about my paycheck bouncing - Excellent work / life balance (on my team at least)

Cons

compensation is always changing and nobody knows what to expect. the minute you think you know what to expect, something changes or an excuse is made that changes things. it's not just ics either. managers often don't know what to expect going into raises / refreshes and they're just as surprised as their direct reports. managers can tell you what the 'midpoint' is for your role / level / location, but this is hardly a 'midpoint' and more of a 'endgame pay right before you're ready to be promoted out of current level'. good luck getting accurate pay expectations from coworkers as well. it's not uncommon for somebody to get a promotion to a new level and with it get a raise / stock grant, then somebody get the exact same promotion 6 months later and end up with significantly less, then somebody else get the exact same promotion yet another 6 months later and end up with more. (btw you'd think that the middle guy would be 'caught up' to the third one, but i've seen examples that show that's not how it works either). basically, the best way to get a great comp package is to get promoted at the "right" time, and nobody knows when is a good time or bad time until the review cycle is already over. i feel like i live in a perpetual cycle thinking that i'm 6 months to a year away from a great raise and i never arrive; it's just dangling 6 months to a year out forever.

3.0
Nov 30, 2020

An insider's honest review

Recommend
CEO approval
Business Outlook

Pros

Culture of caring for coworkers as individuals. The overall vibe of a young, growing tech company. Work-life balance in a beautiful state with lots of stuff to do in nature.

Cons

Management focused on IPO, employee satisfaction has tanked since WFH started. Many of the in-office benefits were not compensated for. Lack of acknowledgement from the C-suite team. Boasts a meritocracy, but at its core, it's really not. There are checks in place that you must be in a certain level for a specified number of years before you can promote, management strategically gives people higher ratings if they are eligible for promotion, which is smart, but not a meritocracy. Everything is catered towards the sales team. Definitely a sales-focused organization. Mormon bro culture - wouldn't say it's toxic though.

4.0
Sep 10, 2020

Amazing tech

Recommend
CEO approval
Business Outlook

Pros

There are a lot of pros to this company. The leadership team is innovative and truly cares about it's employees. The people are some of the best I have had the privilege to work with. People are not looking to cut you down, instead the teams are constantly trying to build you up and offer support where you need it.

Cons

Honestly - micro-management and aggressive sales tactics. That is my biggest gripe. You have to meet certain expectations in order to be deemed successful. The leadership team requires a lot of data from its reps (and I get why), however, it can become a beating when you are more worried about the number of calls you made instead of looking for quality deals that will convert. Quantity takes place over quality. It's also uncomfortable when leadership is demanding that we push a decision to be made and in some cases going The other issue as of late has been with the territory changes. As we align with our parent company the account books have changed drastically and made it even more difficult to land those big accounts. Despite all this I will say that I have felt support from leadership in our office to make things better. They are trying and that's what matters.

avatar
Qualtrics Response
5y
Thank you for taking the time to share your insight and thoughtful feedback. We continue to learn and grow as an organization, and candid feedback is at the root of that. We hope you have also shared your insight in the quarterly and annual employee pulses. Thank you again!
Viewing 553 - 555 of 2,622 Reviews

Glassdoor has 2,885 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.