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Qualtrics

Engaged Employer

Qualtrics Customer Service Manager (CSM) reviews

3.2

61% would recommend to a friend

(13 total reviews)
avatar

Jason Maynard

Not enough data to show CEO approval

25% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.4

Work/Life balance

3.1

Culture & values

3.1

Diversity & inclusion

2.7

Career opportunities

2.1

Senior management

Ratings by demographic groups

Reviews by job title

13 reviews
5.0
Aug 15, 2024

Culture

Customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

Incredible culture, kind and real people

Cons

A lot of organizational transitions

4.0
Aug 3, 2024

Qualtrics Review

Customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

- Innovative Company - Pushing the boundaries in AI - A unique offering

Cons

- Recently acquired by Silverlake which led to a few layoffs and an org restructure. - A great of change in roles and expectations

Viewing 7 - 9 of 13 Reviews
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