Is Quest Diagnostics a good company to work for as a Lab Associate II?

Lab Associate II professionals working at Quest Diagnostics have rated their employer with 3.1 out of 5 stars in 193 Glassdoor reviews. This is an average score with the overall rating of Quest Diagnostics employees being 3.1 out of 5 stars. Search open Lab Associate II Jobs at Quest Diagnostics now and start preparing for your job interview by browsing frequently asked Lab Associate II interview questions at Quest Diagnostics .

Does Quest Diagnostics pay Lab Associate II employees well?

Lab Associate II professionals rate their compensation and benefits at Quest Diagnostics with 3.2 out of 5 stars based on 193 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Lab Associate II salaries at Quest Diagnostics.

How happy are Lab Associate II professionals working at Quest Diagnostics?

33% of Lab Associate II employees at Quest Diagnostics would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Lab Associate II professionals have also rated Quest Diagnostics with a 2.5 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.3 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (488) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (55) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (36)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 680 reviews)); "It’s good and good pay" ((in 397 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 236 reviews)); "Coworkers are great and committed to company's mission" ((in 129 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 90 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 99 reviews)); "poor upper management, didn't value other employee's input" ((in 94 reviews)); "Shows favoritism when promoting" ((in 90 reviews)); "Long hours and weekend work" ((in 69 reviews)); "Advancement opportunity was often who you knew not what which led to poor leadership and transfer of correct information and knowledge." ((in 64 reviews))

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Quest Diagnostics Lab Associate II reviews

3.1

33% would recommend to a friend

(193 total reviews)

Jim Davis

49% approve of CEO

20% positive business outlook

Ratings by category

3.2

Compensation and benefits

3.1

Diversity & inclusion

3.0

Career opportunities

2.5

Work/Life balance

2.3

Culture & values

2.2

Senior management

Lab Associate II employees have rated Quest Diagnostics with 3.1 out of 5 stars, based on 193 company reviews on Glassdoor. This indicates that most Lab Associate II professionals have a good working experience there. Quest Diagnostics is rated in line with the average (within 1 standard deviation) by Lab Associate II professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

193 reviews

2.0

Jun 8, 2026

Good pay and benefits, but management issues exist

Lab associate ii

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits are good for the afternoon.

Cons

Bad management, depending on the department. overworked staffed and having high expectations.

5.0

May 29, 2026

Good career growth, but location and hours are challenging

Lab associate ii

Recommend

CEO approval

Business Outlook

Pros

Good Career growth and technical skills

Cons

location is bad, a lot of overtime and short-staff

4.0

Feb 11, 2026

Lab Assistant

Lab assistant

Recommend

CEO approval

Business Outlook

Pros

Good environment, good work flow

Cons

just being on your feet

Viewing 1 - 3 of 193 Reviews

Jobs at Quest Diagnostics

Lab Associate II - Auto Chemistry

San Juan Capistrano, CA

Lab Associate II - Special Chemistry

San Juan Capistrano, CA

$22 - $29 /hr

(Employer provided)

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Lab Associate I - Special Chemistry

San Juan Capistrano, CA

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Quest Diagnostics

Quest Diagnostics Lab Associate II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good pay and benefits, but management issues exist

Good career growth, but location and hours are challenging

Lab Assistant

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