Is Quest Diagnostics a good company to work for as a Lab Associate II?

Lab Associate II professionals working at Quest Diagnostics have rated their employer with 3.1 out of 5 stars in 193 Glassdoor reviews. This is an average score with the overall rating of Quest Diagnostics employees being 3.1 out of 5 stars. Search open Lab Associate II Jobs at Quest Diagnostics now and start preparing for your job interview by browsing frequently asked Lab Associate II interview questions at Quest Diagnostics .

Does Quest Diagnostics pay Lab Associate II employees well?

Lab Associate II professionals rate their compensation and benefits at Quest Diagnostics with 3.2 out of 5 stars based on 193 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Lab Associate II salaries at Quest Diagnostics.

How happy are Lab Associate II professionals working at Quest Diagnostics?

33% of Lab Associate II employees at Quest Diagnostics would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Lab Associate II professionals have also rated Quest Diagnostics with a 2.5 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.3 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (488) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (55) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (36)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 680 reviews)); "It’s good and good pay" ((in 397 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 236 reviews)); "Coworkers are great and committed to company's mission" ((in 129 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 90 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 99 reviews)); "poor upper management, didn't value other employee's input" ((in 94 reviews)); "Shows favoritism when promoting" ((in 90 reviews)); "Long hours and weekend work" ((in 69 reviews)); "Advancement opportunity was often who you knew not what which led to poor leadership and transfer of correct information and knowledge." ((in 64 reviews))

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Quest Diagnostics

Quest Diagnostics Lab Associate II reviews

3.1

33% would recommend to a friend

(193 total reviews)

Jim Davis

49% approve of CEO

20% positive business outlook

Ratings by category

3.2

Compensation and benefits

3.1

Diversity & inclusion

3.0

Career opportunities

2.5

Work/Life balance

2.3

Culture & values

2.2

Senior management

Lab Associate II employees have rated Quest Diagnostics with 3.1 out of 5 stars, based on 193 company reviews on Glassdoor. This indicates that most Lab Associate II professionals have a good working experience there. Quest Diagnostics is rated in line with the average (within 1 standard deviation) by Lab Associate II professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

193 reviews

2.0

Apr 27, 2025

Pretty much no different than a factory job

Lab technician

Recommend

CEO approval

Business Outlook

Pros

* Overnight workers get a slight pay bump * An easy job to do/learn

Cons

* Management is rude and does not care about the employee * There is very little room for moving up directly * You are expected to stay overtime if the work isn't done by the end of your shift * They swap your schedule after the fact even knowing your avaliablility

1.0

Apr 24, 2025

Toxic

Lab technician

Recommend

CEO approval

Business Outlook

Pros

Decent pay but only because you work overnight

Cons

The labs are toxic with no overnight management even though majority of people work at night. Favor day time employees

2.0

Mar 13, 2025

Okay

Lab assistant

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, friendly cowokers, decent benefits

Cons

Not allowed to sit, lack of staff,

Viewing 10 - 12 of 193 Reviews

Jobs at Quest Diagnostics

Lab Associate II - Auto Chemistry

San Juan Capistrano, CA

Lab Associate II - Special Chemistry

San Juan Capistrano, CA

$22 - $29 /hr

(Employer provided)

View job

Lab Associate I - Special Chemistry

San Juan Capistrano, CA

Quest Diagnostics reviews FAQs

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Quest Diagnostics

Quest Diagnostics Lab Associate II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pretty much no different than a factory job

Toxic

Okay

Jobs at Quest Diagnostics

Quest Diagnostics reviews FAQs

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