Quest Diagnostics reviews

3.2

49% would recommend to a friend

(5,688 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Jul 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Not a whole lot of pros.

Cons

Understaffed, not enough equipment to do the job, management were not willing to resolve issues.

2.0
Jun 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Good Health Insurance, set hours

Cons

Company will literally put screws to you to, every call has to be under 3 minutes which is impossible in any customer service environment, QA evaluations were done by people who knew nothing about your department & simplicities like wording were counted against you, if you did not get 100% on QA scores you were given a 3 strikes & your out warning system, be prepared to be on Depression & Anxiety meds

Viewing 298 - 300 of 5,688 Reviews

Glassdoor has 6,079 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.