Quest Diagnostics reviews

3.2

48% would recommend to a friend

(5,688 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Sep 4, 2013

Changes, Changes and more changes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers great benefits and salaries are pretty competitive for new hires. Their time off with pay (TOP) is the best offering as much as 6 weeks with more than 10 years of service. They are highly competitive in the clinical diagnostics field and growing their market in anatomic pathology.

Cons

The company has been going through some major changes over the last two years with the new CEO. Job security for areas like customer service, logistics, HR and billing is not looking good unless you already live in or are willing to relocate to places like Tampa, Kansas, Chicago, Philadelphia or Los Angeles.

3.0
Sep 3, 2013

Working at Quest.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

top of the line tests and assays.

Cons

Short staff and low salary

2.0
Sep 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Your work impacts so many patients! New high caliber leadership team Strategic plan makes sense Many dedicated employees and most are very, very pleasant

Cons

Very poor execution Needs a cultural shift to get rid of many institutionalized bad habits Tends to be reactive, hard to get anyone to look ahead and be proactive

Viewing 5416 - 5418 of 5,688 Reviews

Glassdoor has 6,079 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.