Quest Diagnostics reviews

3.2

50% would recommend to a friend

(5,677 total reviews)

Jim Davis

57% approve of CEO

48% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Jan 13, 2020

Glad to Be Gone

Recommend
CEO approval
Business Outlook

Pros

Some very intelligent coworkers. Impressive scale of business. Exciting science.

Cons

Horrible office politics, too easy for underperformers to "hide" and hamstring the organization. You will spend most of your days trying to save your boss' (or boss' boss') job, looking for someone else to blame, or kissing backside at HQ. Poor-to-mediocre pay. When I left, I got a 25% pay bump despite a step down in title and move to a lower-cost geography. Stock has gone nowhere for almost 3 years. Clinical franchises not empowered to launch products rapidly in quickly evolving markets. Everything is driven by ancient, one-size-fits-all processes. Fossilized organization does not adapt to business challenges. Upper management spends too much time patting each other on the back. Completely out of touch with the boots on the ground. Adversarial relationship between HR and employees, Quest HR is there to minimize their liability, not to look out for your interests. If you are bullied or sexually/racially harassed, document everything and see an outside lawyer. Limited development opportunities, unless you have toadied up to the right person and are owed a favor.

1.0
Nov 21, 2019

Understaffed, Untrained

Recommend
CEO approval
Business Outlook

Pros

Easy to apply, easy interview, a few good managers, and when I was unhappy at one location and quit, they re-hired me to a new location.

Cons

The new location wasn't much better. Every location is understaffed. They are horrible about letting you take sick days. My coworker only got to take 2 days off when her brother-in-law died suddenly. As a new phlebotomist, I was left to learn by myself because of the staffing issues. Due to low staffing, customer satisfaction was abysmal. It didn't matter how fast anyone worked, our job could barely be done. It's a medical facility. How can we treat patients appropriately when we are so exhausted and frustrated? Bottom line is that all they care about is money.

1.0
Oct 18, 2019
Recommend
CEO approval
Business Outlook

Pros

30 minute lunch break on the house

Cons

Lazy employees Stuck in small cubicles They walk back and forth in the aisles watching you.. like prison guards. Employees there to busy gossiping Coworkers will stab you in the back so they get the next promotion They push you to work faster than penalize you for errors made

Viewing 76 - 78 of 5,677 Reviews

Glassdoor has 6,068 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.