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      Quest Diagnostics

      Engaged Employer

      Quest Diagnostics reviews

      3.2

      49% would recommend to a friend

      (5,683 total reviews)

      Jim Davis

      56% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,683 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

      Reviews by job title

      6K reviews
      3.0
      Sep 25, 2018

      specimen tech

      Specimen technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      the pay was good,nice work environment

      Cons

      it was mandatory overtime .They would make you feel like you had no choice but to stay overtime if there was alot of work. Very strict with attendance . You would barely be allowed to call out. God forbid your sick at work, if you leave work early that would count towards your attendance. I loved there because of the money but the overnight was so tiring. also if you stop working to go to the restroom that's another issue.

      4.0
      Sep 10, 2018

      Changes

      Forensic processing technician i
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job was amazing at first. Room for advancement. Onsite gym. Large cafeteria and Company Kitchen kiosks. Company holidays. Free lunch during celebrations. Monthly employee recognitions. Healthy Quest program. Nice benefits. Very diverse company. Lockers for our personal belongings. On site security. Cross training available which opens doors for advancement. The managers make sure to communicate with all of the employees about major events.

      Cons

      Most recently, they’ve started to lay off several of the “higher ups” which as raised some red flags. The company is no longer accepting temps. They’re laying off employees who’ve contributed to the company for 25+ years to help with cutbacks. The starting pay will be low from now on. They are going through a lot of changes involving money and it’s resulting in cutbacks & layoffs. Processors can work up to 3 hours of OT. If you have a family, if you’re a single parent or if you have a social life...you’ll likely spend majority of your time at Quest. This may not be the job for you if you don’t want to be underpaid & work long hours.

      2.0
      Aug 12, 2018

      High Turn over of employees

      Lab technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      decent benefits, a lot of overtime due to always being short staffed.

      Cons

      50 % employee turnover rate in my 3 years there, bad leadership, low morale, leadership always changing your hours due to workflow demand, bad work/life balance

      Viewing 184 - 186 of 5,683 Reviews
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      ReviewsQuest Diagnostics reviews

      Glassdoor has 6,074 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.