Quest Diagnostics reviews

3.2

49% would recommend to a friend

(5,688 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Oct 25, 2023

Poor management

Recommend
CEO approval
Business Outlook

Pros

Great co-workers to be with. Benefits are pretty good.

Cons

Management only thinks about how they can save money so they get a higher bonus at the end of the year. They don't want you to do overtime hours but they want you to finish all the work even if you are short-staffed. There's a reason why recent supervisors only last for a couple of months and they end up leaving. If you are a Lab Assistant 1, they will try to make you work as a Lab Assistant 2 but wont raise your pay. They will only give you false promises.

1.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Not really applicable in my opinion

Cons

This company ONLY cares about numbers rarely gives raises whatever position you are hired for be prepared to tackle on more job responsibilities than what you initially signed up for with no raise considered smh you are expected to be a robot here & they barely pay you . 17$ an hour is not worth all the stress , micromanagement, & curve balls they throw at you. You start off outbound then they expect you to start doing inbound among a variety of other things you didn’t sign up for

1.0
Aug 10, 2023

Short staffed

Recommend
CEO approval
Business Outlook

Pros

One hour lunch break. That's all.

Cons

You are over worked, and under paid. the company does not care about their employees mental health. People/patients will disrespect you then write a review lying about the phlebotomist. The management is horrible and doesn't work with their employees. They would rather lose good workers than accommodate. You can not stick up for yourself when a patient is being rude to you, if you do they write a review how the phlebotomist was rude but NEVER say what they did. Then your supervisor will write you up for that complaint. The job is awful and phlebotomist get treated like garbage. According to Quest, the patients are always right. We are forced to take payments at time of service. We are forced to collect past due bills. Patients will cuss you out, demean you in anyway the feel they can. Do not work here!

Viewing 292 - 294 of 5,688 Reviews

Glassdoor has 6,079 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.