QuikTrip reviews

3.8

73% would recommend to a friend

(3,959 total reviews)
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Chet Cadieux III

80% approve of CEO

69% positive business outlook

QuikTrip has an employee rating of 3.8 out of 5 stars, based on 3,959 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QuikTrip employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Aug 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Free drinks and when food is "stale" you can eat it. The clerks I worked with were great and very polite.

Cons

The first red flag was during my interview, when they told me I would have to shave my face. I wasn't happy about it but I figured I could suck it up for 43k/year. The second red flag was when I was at orientation and found out that the 43k was mostly comprised of bonuses that I may or may not get. I decided to give it a chance. Then training started, and wow is it brutal. My trainer was extremely harsh on me and my fellow trainee, and I thought to myself "I'll get used to the workload and things will smooth out." I gave it two weeks and man was I in more physical, mental and emotional pain than any job has ever given me. No breaks has got to be the biggest flaw, I mean seriously? You ask someone to work 9 hours straight (which is already more than the average work shift) and you wont even let them sit down for ten minutes? I had one-on-ones with my trainer at the end of each shift, which was basically a "Let me criticize you for a bit then send you home" session. I was told that I wasn't fast enough, despite working as fast as humanly possible and not even stopping to take a bathroom break or eat something most shifts. I was told that I smelled bad despite showering and wearing deodorant everyday. I shaved everyday before work and was still told that I wasn't clean shaven enough, and one day my trainer forced me to buy a razor from the store so I could go shave in the bathroom. On the first day that I was expected to run a shift by myself, my trainer micromanaged and told me what to do every step of the way and then told me I wasn't being assertive enough at the end of the shift. My feet hurt everyday and I lost so much sleep that I refused to continue with this slave labor. Also the pay is BS, no one can live off the measly 11.00/hr they pay assistant managers and a "pay package" is the term they will use to try to cover up the fact that they are paying so little for how much they expect out of you. The fact that they advertise 43k/year is blatant false advertisement.

1.0
Jul 25, 2015
Recommend
CEO approval
Business Outlook

Pros

QuikTrip does go out of it's way to ensure that employees are well paid. From base pay to several achievable bonuses, QuikTrip enables to you make up to $40k a year.

Cons

In less than two weeks my trainer decided I wasn't good enough (i.e. completing tasks quickly enough, keeping track of all the customers) to continue training with the company and let me go. This is unfair as it takes more than two weeks to develop a routine and improve your performance when starting a new position. Also, in conversations with my trainer, it seems that store operations are a priority over customer service.

1.0
Apr 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Pay for industry is great. Benefits are good. Cops hang out in QuikTrips.

Cons

You are a janitor. Customers are rude, a lot. Supervisors are often unfair. Some stores are just REALLY ghetto and dangerous. You are allowed 15 sick days, but if you use "too many" (maybe half or more) you get criticized and lose chance of promotion. It's mindless. Clerks are very young, usually 16-18. While some are great and would like a promotion, it seems as though most don't care about their job. This can be true anywhere, but seems more so at QuikTrip because of the hard physical work. As a manager, if the last manager did not complete all of his duties, you are responsible for making that work up. If you work in the stores, there is very little chance you'll want/get to go to Corporate. The pay is significantly lower there. Security measures are for after the fact, not preventative. If an audit of merchandise is short, the manger and supervisor will question and assume it's employees stealing first. It's always busy. Long hours (for management). No life outside of work. No career path unless you want a completely mindless path. Things change constantly, sometimes good, but usually creating more work with the same amount of time & help. Pay--I say this because once you start making $45k as a lowest-level manager, it makes it hard to leave. You are expected to get the prices of gas from other gas stations that are close by without given the time or pay to make up for that. When brought up in meetings, it was told to us that "that's why management makes the big bucks." So basically you're working off the clock. If you work overnight, you are expected to clean everything, whether it's on your list of duties or not. During the summer or when whether is nice, it's common to be a clerk short. They call in and the "ER" program (that is supposed to have backups) is all used up. This happens especially at high volume stores. Customers expect you to remember them so that they don't have to be ID'ed (for beer, etc.) Customers complain and argue when ID'ed. Bathrooms are always disgusting to clean because of the volume of use. A lot of people steal and you can only say something if you saw it and know where the person hid it. Locking the beer doors is the end of the world for customers on Friday and Saturday. Looting happens, often. It's hidden and goes un-talked about. Robberies are common.

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