QuinStreet Client Development reviews

You're going to do the same thing every day. If you like that you're in the right place. For me I like having a chance ot be creative, and although I can have fun on the call, I'm still doing the exact same thing every time. My numbers are fine, but having good numbers pushing a not so good product isn't the best. In the education vertical you're convincing people to sign up for endless spam from for profit schools, in the mortgage vertical its the same game except now they're getting calls from a number of online refinancing companies. The mere process often destroys someone's credit, and you will hear all about it every day. In B2B you are publishing IT white pages, which is solid. I guess. But you are calling leads that are eons old often being met with a response of "He died 15 years ago."

Customer service people are treated like cattle, kept as temps via Randstad for upwards of 2-3+ years, and provided no benefits or vacation time, save for 7 days a year of combined sick/personal time. Virtually no growth opportunities, outside of a handful of people who beg, plead, and brown nose, and if you aren't friendly with senior staff, you will go nowhere. The work itself - lead generation - is extremely shady and you are encouraged to mislead customers as to the true nature of the work, and what will be done with their information. Excessive scrutiny of what you say and do, combined with massive turnover, has cultivated a paranoid atmosphere. Executive and administrative staff has almost zero involvement with the call center side, save for the rare visit with call center leads and managers, but don't acknowledge or speak to reps at all.